# Remote Access Issues - New Update Issues

**URL:** <https://forums.plex.tv/t/remote-access-issues-new-update-issues/944981>\
**Category:** Remote Access\
**Tags:** server-linux\
**Created:** [October 22, 2026, 11:37pm UTC](https://forums.plex.tv/t/remote-access-issues-new-update-issues/944981 "2026-10-22T23:37:30Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![arielgrisham](https://avatars.discourse-cdn.com/v4/letter/a/848f3c/32.png) [@arielgrisham](https://forums.plex.tv/u/arielgrisham)\
**Post date:** [October 22, 2026, 11:37pm UTC](https://forums.plex.tv/t/remote-access-issues-new-update-issues/944981/1 "2026-10-22T23:37:30Z")

</div>

Server Version#: 1.43.5.11029-6bf8af3f0  
IP: Xfinity, Bridge Mode Enabled  
Wifi Router: Deco, TCP Port Forwarding 32400, Wired Connected  
OS: Ubuntu 26.04 LTS  
Client Network: IPV4 Only  
Preferred Network Interface: enp1s0  
Manually specified Public Port elected: 32400

Internet Upload Speed: 100 MB

Firewall: Inactive

Certificate.p12 has been renamed to certificate.p12.old

I see cert-V2.p12 in the file system.

I have even checked on a windows computer, I still cannot connect Remote Access.

I am getting very upset since I paid for Plex specifically to be able to access outside of my network, yet as of Saturday Night 10/17 to Sunday Morning 10/18, this feature hasn’t worked. Nothing has changed, I have re-verified all my settings. It wasn’t until the recent Plexmediaserver rolled out, that Remote Access has failed.

```auto

```

```auto

```

```auto
 

```

\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

---

<div class="post-metadata">

**Author:** ![veeejay](https://avatars.discourse-cdn.com/v4/letter/v/9dc877/32.png) [@veeejay](https://forums.plex.tv/u/veeejay)\
**Post date:** [October 22, 2026, 11:47pm UTC](https://forums.plex.tv/t/remote-access-issues-new-update-issues/944981/2 "2026-10-22T23:47:35Z")

</div>

What does [https://canyouseeme.org/](https://canyouseeme.org/) say for port 32400?

---

<div class="post-metadata">

**Author:** ![arielgrisham](https://avatars.discourse-cdn.com/v4/letter/a/848f3c/32.png) [@arielgrisham](https://forums.plex.tv/u/arielgrisham)\
**Post date:** [October 22, 2026, 11:48pm UTC](https://forums.plex.tv/t/remote-access-issues-new-update-issues/944981/3 "2026-10-22T23:48:23Z")

</div>

Yes it can. Mine just started working. I think it was delayed from the pulling the new certificate. I have been trying for days.