# Remote Access Issues

**URL:** https://forums.plex.tv/t/remote-access-issues/206674
**Category:** General Discussions
**Created:** [September 18, 2017, 5:56pm UTC](https://forums.plex.tv/t/remote-access-issues/206674 "2017-09-18T17:56:41Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![tmbaladdin](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tmbaladdin/32/17852_2.png) [@tmbaladdin](https://forums.plex.tv/u/tmbaladdin)
#### Post date: [September 18, 2017, 5:56pm UTC](https://forums.plex.tv/t/remote-access-issues/206674/1 "2017-09-18T17:56:41Z")

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I have had ongoing problems for a while now with disruption of remote access to my Plex Media Server (currently 1.9.0.4252). The UPnP forwarding which the server will auto-generate in my router continues to mysteriously disappear after an hour or so. I developed a workaround that has helped wherein I create a port forward which mirrors the one my Plex Media Server generated. This lasts until Plex changes the searched for port (a time frame I am uncertain of)… is anyone else experiencing this? Is there any method to fix this permanently?

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### Author: ![DudleyNYC](https://avatars.discourse-cdn.com/v4/letter/d/bb73d2/32.png) [@DudleyNYC](https://forums.plex.tv/u/DudleyNYC)
#### Post date: [September 18, 2017, 6:21pm UTC](https://forums.plex.tv/t/remote-access-issues/206674/2 "2017-09-18T18:21:25Z")

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Why not just manually specify the port and then forward it in your router? That’s more stable than relying on UPnP. Make sure to assign a static IP address to your PMS box in your router’s DHCP settings.

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### Author: ![tmbaladdin](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tmbaladdin/32/17852_2.png) [@tmbaladdin](https://forums.plex.tv/u/tmbaladdin)
#### Post date: [September 18, 2017, 7:17pm UTC](https://forums.plex.tv/t/remote-access-issues/206674/3 "2017-09-18T19:17:10Z")

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I tried that previously with no success, but will try again.

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### Author: ![superka](https://avatars.discourse-cdn.com/v4/letter/s/46a35a/32.png) [@superka](https://forums.plex.tv/u/superka)
#### Post date: [September 19, 2017, 9:02am UTC](https://forums.plex.tv/t/remote-access-issues/206674/4 "2017-09-19T09:02:43Z")

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few weeks ago my my plex server only works with upnp… same happend to my friend.

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [January 7, 2020, 11:50pm UTC](https://forums.plex.tv/t/remote-access-issues/206674/5 "2020-01-07T23:50:27Z")

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