# Remote Access just stopped

**URL:** <https://forums.plex.tv/t/remote-access-just-stopped/573889>\
**Category:** Remote Access\
**Tags:** server-windows\
**Created:** [April 13, 2020, 11:21pm UTC](https://forums.plex.tv/t/remote-access-just-stopped/573889 "2020-04-13T23:21:28Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![HAT\_PLEX\_GHOST](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hat_plex_ghost/32/301460_2.png) [@HAT\_PLEX\_GHOST](https://forums.plex.tv/u/HAT_PLEX_GHOST)\
**Post date:** [April 13, 2020, 11:21pm UTC](https://forums.plex.tv/t/remote-access-just-stopped/573889/1 "2020-04-13T23:21:29Z")

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Remote Access just stopped on my server..

 ![Capture](https://global.discourse-cdn.com/plex/original/3X/6/7/670d102ed5682bf2d0c4e02b26a97d708a489306.png)

Confirmed router port forwarding is correct…  
 ![Capture2](https://global.discourse-cdn.com/plex/original/3X/5/7/5703277d7ba059e56594d66eae597262d231dc35.png)

restarted plex and router.. nothing.. Locally everything is fine.. remote, nothing.  
I’ve DMZ my ip address. still not able to remote access  
I’ve turned off firewall on the server, still not able to remote access  
The remote access comes on for a few seconds then disables…  
I have also used a different router, same settings… same issue..unable to remote access  
I have contacted Spectrum.. they are not blocking  
update:  
turns out people can connect INDIRECT??

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**Author:** ![HAT\_PLEX\_GHOST](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hat_plex_ghost/32/301460_2.png) [@HAT\_PLEX\_GHOST](https://forums.plex.tv/u/HAT_PLEX_GHOST)\
**Post date:** [April 14, 2020, 12:08am UTC](https://forums.plex.tv/t/remote-access-just-stopped/573889/2 "2020-04-14T00:08:04Z")

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[Plex Media Server Logs\_2020-04-13\_20-04-30.zip](https://forums.plex.tv/uploads/short-url/avYUNhdSiyCrBf4rNC5AFrUc2tj.zip) (540.1 KB)

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**Author:** ![jmosky](https://avatars.discourse-cdn.com/v4/letter/j/e9a140/32.png) [@jmosky](https://forums.plex.tv/u/jmosky)\
**Post date:** [April 14, 2020, 8:12am UTC](https://forums.plex.tv/t/remote-access-just-stopped/573889/3 "2020-04-14T08:12:51Z")

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Got the same issue, tried everything you have above.

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**Author:** ![Smorn82](https://avatars.discourse-cdn.com/v4/letter/s/c67d28/32.png) [@Smorn82](https://forums.plex.tv/u/Smorn82)\
**Post date:** [April 14, 2020, 9:12am UTC](https://forums.plex.tv/t/remote-access-just-stopped/573889/4 "2020-04-14T09:12:23Z")

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There is already a discussion about it, I have the same issue but I am still able to access when on remote.

# [Suddenly Remote access isn’t working - Outside network appears and then fails](https://forums.plex.tv/t/suddenly-remote-access-isnt-working-outside-network-appears-and-then-fails/545771)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 12, 2020, 11:21pm UTC](https://forums.plex.tv/t/remote-access-just-stopped/573889/5 "2020-07-12T23:21:30Z")

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