# Remote Access keeps disconnecting
**URL:** https://forums.plex.tv/t/remote-access-keeps-disconnecting/758262
**Category:** Remote Access
**Tags:** networking
**Created:** [November 17, 2021, 12:17am UTC](https://forums.plex.tv/t/remote-access-keeps-disconnecting/758262 "2021-11-17T00:17:21Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@tsa057](https://forums.plex.tv/u/tsa057)
#### Post date: [November 17, 2021, 12:17am UTC](https://forums.plex.tv/t/remote-access-keeps-disconnecting/758262/1 "2021-11-17T00:17:21Z")
The remote access will connect and about 30-45 seconds later it will turn red and say Not available outside your network. Not sure why this is doing this because it has always worked before. Its been in the last several months it started doing it. Has anybody else have this problem? If so, were you able to fix it and how did you do it
Server Version#:Version 1.35.1.2632-c6783c78
Player Version#:
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### Author:  [@naelst](https://forums.plex.tv/u/naelst)
#### Post date: [December 2, 2021, 10:22am UTC](https://forums.plex.tv/t/remote-access-keeps-disconnecting/758262/2 "2021-12-02T10:22:19Z")
Exactly the same for me! Been like this the last 3 months.
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### Author:  [@raul\_007](https://forums.plex.tv/u/raul_007)
#### Post date: [December 2, 2021, 8:44pm UTC](https://forums.plex.tv/t/remote-access-keeps-disconnecting/758262/3 "2021-12-02T20:44:40Z")
Same issue for me, I am running Plex off an iMac through tenda mesh
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### Author:  [@Squeekstyle](https://forums.plex.tv/u/Squeekstyle)
#### Post date: [December 3, 2021, 12:54am UTC](https://forums.plex.tv/t/remote-access-keeps-disconnecting/758262/4 "2021-12-03T00:54:11Z")
Same here. It will say I have internet for 30 seconds and then go red. Everything keeps functioning as expected, but is super annoying because you think there is always a problem.
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### Author:  [@rlnicoli](https://forums.plex.tv/u/rlnicoli)
#### Post date: [February 28, 2022, 1:26am UTC](https://forums.plex.tv/t/remote-access-keeps-disconnecting/758262/5 "2022-02-28T01:26:06Z")
Same issue remote access is very unstable. I have opened my port and created a fixed IP for my server machine.
I also constantly get “indirect” warnings even when I just on another machine in my house.
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### Author:  [@Krachengeholz](https://forums.plex.tv/u/Krachengeholz)
#### Post date: [February 28, 2022, 3:13am UTC](https://forums.plex.tv/t/remote-access-keeps-disconnecting/758262/7 "2022-02-28T03:13:50Z")
I got the same issue starting tonight, nothing has changed on my side, I don’t know how to fix this
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### Author:  [@PsyOpWarlord](https://forums.plex.tv/u/PsyOpWarlord)
#### Post date: [March 4, 2022, 5:49am UTC](https://forums.plex.tv/t/remote-access-keeps-disconnecting/758262/8 "2022-03-04T05:49:46Z")
I’m having the same issue.
EDIT: I found and fixed my issue. It was my GeoIP filtering and blocking incoming connections from outside the United States that was causing the issue.
> [@Remote Access Disconnecting / Cause: GeoIP Filtering Issue](https://forums.plex.tv/t/remote-access-disconnecting-cause-geoip-filtering-issue/779374):
>
> So recently I had an issue where the remote access would connect and about 30-45 seconds later, it would turn red and say Not available outside your network. I found the problem. I remembered after the Ukraine issue has started ramping up, I changed my GeoIP Country Restriction filtering on my UniFi security gateway to only allow incoming from United States. Once I removed this filtering, the connection stays constant connected green. So this leads to my question. Are any of the Plex servic…
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [June 2, 2022, 5:50am UTC](https://forums.plex.tv/t/remote-access-keeps-disconnecting/758262/9 "2022-06-02T05:50:03Z")
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