# Remote Access keeps disconnecting

**URL:** https://forums.plex.tv/t/remote-access-keeps-disconnecting/758262
**Category:** Remote Access
**Tags:** networking
**Created:** [November 17, 2021, 12:17am UTC](https://forums.plex.tv/t/remote-access-keeps-disconnecting/758262 "2021-11-17T00:17:21Z")
**Posts on this page:** 1
**Showing post:** 8

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### Author: ![PsyOpWarlord](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/psyopwarlord/32/228432_2.png) [@PsyOpWarlord](https://forums.plex.tv/u/PsyOpWarlord)
#### Post date: [March 4, 2022, 5:49am UTC](https://forums.plex.tv/t/remote-access-keeps-disconnecting/758262/8 "2022-03-04T05:49:46Z")

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I’m having the same issue.

EDIT: I found and fixed my issue. It was my GeoIP filtering and blocking incoming connections from outside the United States that was causing the issue.

> [@Remote Access Disconnecting / Cause: GeoIP Filtering Issue](https://forums.plex.tv/t/remote-access-disconnecting-cause-geoip-filtering-issue/779374):
>
> So recently I had an issue where the remote access would connect and about 30-45 seconds later, it would turn red and say Not available outside your network. I found the problem. I remembered after the Ukraine issue has started ramping up, I changed my GeoIP Country Restriction filtering on my UniFi security gateway to only allow incoming from United States. Once I removed this filtering, the connection stays constant connected green. So this leads to my question. Are any of the Plex servic…

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