# Remote access keeps dropping, something with my port forward setup?

**URL:** <https://forums.plex.tv/t/remote-access-keeps-dropping-something-with-my-port-forward-setup/938076>\
**Category:** Plex Media Server\
**Tags:** server-synology\
**Created:** [April 17, 2026, 1:08pm UTC](https://forums.plex.tv/t/remote-access-keeps-dropping-something-with-my-port-forward-setup/938076 "2026-04-17T13:08:08Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![silsurf](https://avatars.discourse-cdn.com/v4/letter/s/67e7ee/32.png) [@silsurf](https://forums.plex.tv/u/silsurf)\
**Post date:** [April 17, 2026, 1:08pm UTC](https://forums.plex.tv/t/remote-access-keeps-dropping-something-with-my-port-forward-setup/938076/1 "2026-04-17T13:08:09Z")

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Newly installed Plex on a Synology NAS. Server is connected, but the remote access keeps dropping after a minute or two.

Incoming Fiber goes to Nokia Router, port is fwd to a dedicated IP that is on my Unifi Console.

When I turn on remote access in Plex server it initially sees nothing, then if I use the “manually” add port it connects full green and then a minute later it breaks off.

Please advise best way to troubleshoot, thanks very muc

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 16, 2026, 1:08pm UTC](https://forums.plex.tv/t/remote-access-keeps-dropping-something-with-my-port-forward-setup/938076/2 "2026-07-16T13:08:37Z")

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