# Remote access not working after resetting password **URL:** \ **Category:** Remote Access\ **Tags:** server-windows, plex-web\ **Created:** [August 24, 2022, 12:33pm UTC](https://forums.plex.tv/t/remote-access-not-working-after-resetting-password/805973 "2022-08-24T12:33:44Z")\ **Posts on this page:** 1\ **Showing post:** 4
**Author:** ![Richman777](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/richman777/32/285916_2.png) [@Richman777](https://forums.plex.tv/u/Richman777)\ **Post date:** [August 24, 2022, 12:50pm UTC](https://forums.plex.tv/t/remote-access-not-working-after-resetting-password/805973/4 "2022-08-24T12:50:05Z")
I think there’s something going on wider. Looking at my logs I’m getting a lot of random Token Validation errors and relogging in devices sometimes they work and sometimes they don’t. > [@Error Acquiring Certificate after Password Reset](https://forums.plex.tv/t/error-acquiring-certificate-after-password-reset/805990): > > I just reset my password and signed out of all devices and successfully reclaimed my server so its not a problem of the server disappearing. However, I’m not sure if this is related to the site outage but re-logging in on my clients is sometimes working, sometimes not. I have multiple TVs and all had to be logged in. The first one and my browser seem to work but on the second TV I tried, I’m unable to actually show my library as working. Looking at the Plex Media [Server Logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) I’m seeing a lot o… --- _[View the full topic](https://forums.plex.tv/t/remote-access-not-working-after-resetting-password/805973)._