# Remote Access not working, VPN?

**URL:** <https://forums.plex.tv/t/remote-access-not-working-vpn/453057>\
**Category:** Remote Access\
**Created:** [August 27, 2019, 4:00pm UTC](https://forums.plex.tv/t/remote-access-not-working-vpn/453057 "2019-08-27T16:00:22Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![angryscotsman](https://avatars.discourse-cdn.com/v4/letter/a/bbe5ce/32.png) [@angryscotsman](https://forums.plex.tv/u/angryscotsman)\
**Post date:** [August 27, 2019, 4:00pm UTC](https://forums.plex.tv/t/remote-access-not-working-vpn/453057/1 "2019-08-27T16:00:23Z")

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Server Version#: 1.1.0.831-e1ae73b1  
Player Version#: 1.16.5.1554

Everything was working with the VPN in place (Torguard) then I updated Plex and now remote access won’t work. I know I had this issue before but cannot find the workaround. Any help would be appreciated, I know enough to get me in trouble so detailed step by step would really help. A lot of this is way over my head. Thank you in advance!

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**Author:** ![nibbles](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nibbles/32/150497_2.png) [@nibbles](https://forums.plex.tv/u/nibbles)\
**Post date:** [August 27, 2019, 4:51pm UTC](https://forums.plex.tv/t/remote-access-not-working-vpn/453057/2 "2019-08-27T16:51:06Z")

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I’m just a random user, but I would downgrade the Plex you upgraded to get it back to working again. The reason is that if you’re at your limit of fun, digging down into the gory details of VPN and remote access can really be a drag.

If you like a challenge and are in no rush, then you’ll need to provide a lot of gory details about what the VPN is intended to do, the whole remote access setup. Maybe someone will recognize the issue.

I recently gave up on running my NAS as a VPN client to my ISPs VPN server. Too many problems, but I’ll dive into it again after a few more updates go through.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [November 25, 2019, 4:00pm UTC](https://forums.plex.tv/t/remote-access-not-working-vpn/453057/3 "2019-11-25T16:00:31Z")

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