# Remote Access not working

**URL:** <https://forums.plex.tv/t/remote-access-not-working/416208>\
**Category:** Remote Access\
**Tags:** server-windows, server-netgear\
**Created:** [May 26, 2019, 3:28pm UTC](https://forums.plex.tv/t/remote-access-not-working/416208 "2019-05-26T15:28:33Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![pullormadam\_home\_outlook\_in](https://avatars.discourse-cdn.com/v4/letter/p/e480ec/32.png) [@pullormadam\_home\_outlook\_in](https://forums.plex.tv/u/pullormadam_home_outlook_in)\
**Post date:** [May 26, 2019, 3:28pm UTC](https://forums.plex.tv/t/remote-access-not-working/416208/1 "2019-05-26T15:28:34Z")

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Server Version 1.15.6.1079:  
Player Version#:  
i have installed Plex server in my laptop. I tried enabling remote access in the server. It shows as _Fully accessible outside your network_ for a short span and then shows _Not available outside your network_. I am using manual port (32400).  
I made my laptop IP static  
I added the port under port forwarding in my router  
I disabled UPnP in my router  
I added a new inbound rule in my firewall

I re-installed my windows  
I re-installed the plex server

Still getting the same error

Please help me to resolve the issue.

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**Author:** ![nokdim](https://avatars.discourse-cdn.com/v4/letter/n/7ab992/32.png) [@nokdim](https://forums.plex.tv/u/nokdim)\
**Post date:** [May 26, 2019, 7:57pm UTC](https://forums.plex.tv/t/remote-access-not-working/416208/2 "2019-05-26T19:57:35Z")

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Check [canyouseeme.org](http://canyouseeme.org) for success on that port.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 24, 2019, 3:28pm UTC](https://forums.plex.tv/t/remote-access-not-working/416208/3 "2019-08-24T15:28:42Z")

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