# Remote Access Not Working

**URL:** <https://forums.plex.tv/t/remote-access-not-working/680405>\
**Category:** Remote Access\
**Tags:** server-windows\
**Created:** [January 20, 2021, 7:54am UTC](https://forums.plex.tv/t/remote-access-not-working/680405 "2021-01-20T07:54:22Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![inoffensiveLama](https://avatars.discourse-cdn.com/v4/letter/i/8e7dd6/32.png) [@inoffensiveLama](https://forums.plex.tv/u/inoffensiveLama)\
**Post date:** [January 20, 2021, 7:54am UTC](https://forums.plex.tv/t/remote-access-not-working/680405/1 "2021-01-20T07:54:22Z")

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Server Version#:4.47.3 on a win 10 machine  
Player Version#:Android, web, fire tv stick (basically it doesnt work on any device)  
  
I am trying to set up the server for remote access. it is running good in my network. transcoding works fine and everything. but i cant get it to work outside my network. when i click the retry button it says “fully accessible outside your network”

 ![Unbenannt1](https://global.discourse-cdn.com/plex/original/3X/0/c/0cb817d82af15de75534ec8a4aeb121e656c62f4.jpeg)  
but i cant connect to it. and as soon as i click onto another setting tab it switches to the red error symbol thing.  
 ![Unbenannt2](https://global.discourse-cdn.com/plex/original/3X/6/1/617b75696ba83f9a59bf9720ad3d79e3f844d86f.jpeg)  
i forwarded all the ports on my router and enabled upnp. i basically tried everything i could find on the internet but it doesnt work. is there anything i am doing wrong?

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**Author:** ![Kenshin3800](https://avatars.discourse-cdn.com/v4/letter/k/d07c76/32.png) [@Kenshin3800](https://forums.plex.tv/u/Kenshin3800)\
**Post date:** [January 20, 2021, 4:16pm UTC](https://forums.plex.tv/t/remote-access-not-working/680405/2 "2021-01-20T16:16:10Z")

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Did you fix this problem or got a respond. I’m having the same issue.

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<div class="post-metadata">

**Author:** ![inoffensiveLama](https://avatars.discourse-cdn.com/v4/letter/i/8e7dd6/32.png) [@inoffensiveLama](https://forums.plex.tv/u/inoffensiveLama)\
**Post date:** [January 20, 2021, 4:52pm UTC](https://forums.plex.tv/t/remote-access-not-working/680405/3 "2021-01-20T16:52:53Z")

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yes, i actually got it working. i simply deleted all the port forwards and redid them, that just solved it for me. i have no idea why it works all the sudden. but that might help in your case as well.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 20, 2021, 4:53pm UTC](https://forums.plex.tv/t/remote-access-not-working/680405/4 "2021-04-20T16:53:02Z")

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