# Remote access not working

**URL:** <https://forums.plex.tv/t/remote-access-not-working/941693>\
**Category:** Remote Access\
**Tags:** server-qnap\
**Created:** [August 15, 2026, 6:11pm UTC](https://forums.plex.tv/t/remote-access-not-working/941693 "2026-08-15T18:11:16Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\
**Post date:** [August 15, 2026, 6:30pm UTC](https://forums.plex.tv/t/remote-access-not-working/941693/2 "2026-08-15T18:30:04Z")

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> [@Traviscookerr](#):
>
> Anyone else having a problem?

Nope, try this:

Restart PMS from the AppCenter, wait 5 min, and then upload the [Server Logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/)

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