# Remote Access - OMV **URL:** \ **Category:** Remote Access\ **Tags:** server-docker\ **Created:** [October 8, 2019, 2:05am UTC](https://forums.plex.tv/t/remote-access-omv/472858 "2019-10-08T02:05:58Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![crmoore3](https://avatars.discourse-cdn.com/v4/letter/c/bbce88/32.png) [@crmoore3](https://forums.plex.tv/u/crmoore3)\ **Post date:** [October 8, 2019, 2:05am UTC](https://forums.plex.tv/t/remote-access-omv/472858/1 "2019-10-08T02:05:58Z")
Server Version#: 1.18.0.1892 Player Version#: Had no problem with remote access and recently moved. Remote access worked for one day, perfect, until recently. Now I can’t get it to stay green. Have rebooted the server, the docker container, and the router/switch multiple times with no luck. I have also logged in and out and forgotten the server many times as well.Uploaded the server logs. I stopped docker image, deleted the Preferences.xml, and restarted the image as I saw this worked in another post, [Plex Media Server.log](https://forums.plex.tv/uploads/short-url/zXgZr776YegEHFxOoiiJHX2gRVV.log) (3.0 MB) ---
**Author:** ![nokdim](https://avatars.discourse-cdn.com/v4/letter/n/7ab992/32.png) [@nokdim](https://forums.plex.tv/u/nokdim)\ **Post date:** [October 8, 2019, 3:54pm UTC](https://forums.plex.tv/t/remote-access-omv/472858/2 "2019-10-08T15:54:27Z")
do you have a port forwarding setup? ---
**Author:** ![crmoore3](https://avatars.discourse-cdn.com/v4/letter/c/bbce88/32.png) [@crmoore3](https://forums.plex.tv/u/crmoore3)\ **Post date:** [October 8, 2019, 5:05pm UTC](https://forums.plex.tv/t/remote-access-omv/472858/3 "2019-10-08T17:05:10Z")
Yup, have port forward to 32400. I’ve tried to connect with it on and off, and am getting indirect connections (occasionally). Other times it doesn’t work at all. ---
**Author:** ![nokdim](https://avatars.discourse-cdn.com/v4/letter/n/7ab992/32.png) [@nokdim](https://forums.plex.tv/u/nokdim)\ **Post date:** [October 8, 2019, 5:54pm UTC](https://forums.plex.tv/t/remote-access-omv/472858/4 "2019-10-08T17:54:22Z")
Check [canyouseeme.org](http://canyouseeme.org) for success on your port. ---
**Author:** ![crmoore3](https://avatars.discourse-cdn.com/v4/letter/c/bbce88/32.png) [@crmoore3](https://forums.plex.tv/u/crmoore3)\ **Post date:** [October 9, 2019, 2:32am UTC](https://forums.plex.tv/t/remote-access-omv/472858/5 "2019-10-09T02:32:11Z")
I checked this evening and there is no access via canyouseeme. I’ve rebooted all my network equipment in the past, worth a shot to try it again? ---
**Author:** ![nokdim](https://avatars.discourse-cdn.com/v4/letter/n/7ab992/32.png) [@nokdim](https://forums.plex.tv/u/nokdim)\ **Post date:** [October 9, 2019, 4:01am UTC](https://forums.plex.tv/t/remote-access-omv/472858/6 "2019-10-09T04:01:32Z")
Please post details about your port forwarding. Screen shots excluding public IP info. ---
**Author:** ![crmoore3](https://avatars.discourse-cdn.com/v4/letter/c/bbce88/32.png) [@crmoore3](https://forums.plex.tv/u/crmoore3)\ **Post date:** [October 9, 2019, 12:59pm UTC](https://forums.plex.tv/t/remote-access-omv/472858/7 "2019-10-09T12:59:38Z")
Sure! I have a dual ethernet card in my NAS on two different networks. I have two sets of port forwarding rules that address all the ports for these internal IPs. I had some remote users do troubleshooting for me last night. They are able to connect to the Plex through a device such as their iPad, but they cannot connect to it through their TV. ![image](https://global.discourse-cdn.com/plex/original/3X/e/f/ef9fa6bb0311fe55ec8fc45d90d288fd99b7d8f1.jpeg) ![image](https://global.discourse-cdn.com/plex/original/3X/2/a/2a86a1c4a60764182e5eae4cb120a91bbccc7f7d.png) ---
**Author:** ![nokdim](https://avatars.discourse-cdn.com/v4/letter/n/7ab992/32.png) [@nokdim](https://forums.plex.tv/u/nokdim)\ **Post date:** [October 9, 2019, 3:40pm UTC](https://forums.plex.tv/t/remote-access-omv/472858/8 "2019-10-09T15:40:24Z")
from what I have seen multiple NIC devices are nothing but trouble for remote access. Have you set this option to the NIC you want to use? ![image](https://global.discourse-cdn.com/plex/original/3X/d/9/d928201f67eef3515ccd5822137f0d62ad832363.jpeg) not sure why anyone would run a dual NIC setup like this but everyone always has their reason. I would suggest you get rid of one NIC and see if it stabilizes. ---
**Author:** ![crmoore3](https://avatars.discourse-cdn.com/v4/letter/c/bbce88/32.png) [@crmoore3](https://forums.plex.tv/u/crmoore3)\ **Post date:** [October 9, 2019, 4:52pm UTC](https://forums.plex.tv/t/remote-access-omv/472858/9 "2019-10-09T16:52:41Z")
Yup, I have it on the 192.168.3.74 card. I’ll try, though it was working just fine until a recent update to the server (beta channel). I believe it was the first .18 release. ---
**Author:** ![itserenity](https://avatars.discourse-cdn.com/v4/letter/i/dc4da7/32.png) [@itserenity](https://forums.plex.tv/u/itserenity)\ **Post date:** [October 23, 2019, 6:59pm UTC](https://forums.plex.tv/t/remote-access-omv/472858/10 "2019-10-23T18:59:23Z")
I Have Been Having Trouble Keeping Mine Available Outside Of My Network! Seems That The [Plex.tv](http://Plex.tv) Server Just Randomly Decides To Take My Server Out! I May Work For A Week, A Few Days, A Few Hours, A Few Minutes Or Not Even Last A Minute! I Reset & Reset & Reset & Reset & Finally Back Online! Then It Is Taken Back Offline! Nothing Has Changed On My Server And My NightHawk Netgear Router! I Have Frontier FIOS 500/500 Internet Service! It Has Ran Fine For 4 Years! Now For The Last 3 Months, I Can Not Trust It! These Are Not User Side Issues; These Are Plex Software Issues!!! ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 6, 2020, 2:06am UTC](https://forums.plex.tv/t/remote-access-omv/472858/11 "2020-01-06T02:06:07Z")
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