# Remote access on Plex server update  1.7.3.3937

**URL:** <https://forums.plex.tv/t/remote-access-on-plex-server-update-1-7-3-3937/196288>\
**Category:** General Discussions\
**Created:** [June 19, 2017, 12:31pm UTC](https://forums.plex.tv/t/remote-access-on-plex-server-update-1-7-3-3937/196288 "2017-06-19T12:31:43Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![haworth](https://avatars.discourse-cdn.com/v4/letter/h/e9c0ed/32.png) [@haworth](https://forums.plex.tv/u/haworth)\
**Post date:** [June 19, 2017, 12:31pm UTC](https://forums.plex.tv/t/remote-access-on-plex-server-update-1-7-3-3937/196288/1 "2017-06-19T12:31:43Z")

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i have manually updated the Plex server version on my WD MyCloudEX4100, since then I have not been able to get remote access to work. It keeps erroring.

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**Author:** ![haworth](https://avatars.discourse-cdn.com/v4/letter/h/e9c0ed/32.png) [@haworth](https://forums.plex.tv/u/haworth)\
**Post date:** [June 19, 2017, 12:33pm UTC](https://forums.plex.tv/t/remote-access-on-plex-server-update-1-7-3-3937/196288/2 "2017-06-19T12:33:59Z")

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I have tried some resetting. It connects for a moment and then errors

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 7, 2020, 11:25pm UTC](https://forums.plex.tv/t/remote-access-on-plex-server-update-1-7-3-3937/196288/3 "2020-01-07T23:25:40Z")

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