# Remote access outside my network
**URL:** https://forums.plex.tv/t/remote-access-outside-my-network/545256
**Category:** Remote Access
**Tags:** server-linux
**Created:** [February 20, 2020, 8:37pm UTC](https://forums.plex.tv/t/remote-access-outside-my-network/545256 "2020-02-20T20:37:42Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@DerrickMih](https://forums.plex.tv/u/DerrickMih)
#### Post date: [February 20, 2020, 8:37pm UTC](https://forums.plex.tv/t/remote-access-outside-my-network/545256/1 "2020-02-20T20:37:43Z")
Server Version#: 1.18.7.2438
Player Version#:
I’m trying to enable remote access outside my network but whenever I click “retry” in the remote access screen, it just completely disables remote access, forcing me to reenable it on my server itself.
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### Author:  [@ChuckPa](https://forums.plex.tv/u/ChuckPa)
#### Post date: [February 20, 2020, 9:06pm UTC](https://forums.plex.tv/t/remote-access-outside-my-network/545256/2 "2020-02-20T21:06:49Z")
When you click Retry, it will undo what it has attempted.
It will cycle OFF and than ON again (as if fresh).
I don’t understand what you mean by
> forcing me to reenable it on my server itself.
Would you elaborate?
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### Author:  [@DerrickMih](https://forums.plex.tv/u/DerrickMih)
#### Post date: [February 20, 2020, 9:21pm UTC](https://forums.plex.tv/t/remote-access-outside-my-network/545256/3 "2020-02-20T21:21:16Z")
I understand it will turn off then on, but it only does the turn off part, which I then have to manually click enable remote access again on my server.
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### Author:  [@ChuckPa](https://forums.plex.tv/u/ChuckPa)
#### Post date: [February 20, 2020, 9:31pm UTC](https://forums.plex.tv/t/remote-access-outside-my-network/545256/4 "2020-02-20T21:31:54Z")
I will try to experiment with the other units I have here. (I own a couple) and see what I can come up with.
What can you tell me about your host environment?
Distribution and version?
Modem make & model?
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### Author:  [@DerrickMih](https://forums.plex.tv/u/DerrickMih)
#### Post date: [February 20, 2020, 9:34pm UTC](https://forums.plex.tv/t/remote-access-outside-my-network/545256/5 "2020-02-20T21:34:20Z")
Dell PowerEdge R310 running CentOS 7 using an xFinity modem
(Advanced security features is off)
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### Author:  [@DerrickMih](https://forums.plex.tv/u/DerrickMih)
#### Post date: [February 20, 2020, 9:38pm UTC](https://forums.plex.tv/t/remote-access-outside-my-network/545256/6 "2020-02-20T21:38:19Z")
Actually I got it fixed, I disable setting my own public port and it worked. I think it’s because I let the 32400 port through my firewall _after_ setting the custom port setting.
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [May 20, 2020, 8:48pm UTC](https://forums.plex.tv/t/remote-access-outside-my-network/545256/7 "2020-05-20T20:48:46Z")
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