# Remote Access Setup on a Win11 PMS

**URL:** <https://forums.plex.tv/t/remote-access-setup-on-a-win11-pms/902554>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [January 17, 2025, 12:25am UTC](https://forums.plex.tv/t/remote-access-setup-on-a-win11-pms/902554 "2025-01-17T00:25:27Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![SteveFP](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/stevefp/32/18114_2.png) [@SteveFP](https://forums.plex.tv/u/SteveFP)\
**Post date:** [January 17, 2025, 12:25am UTC](https://forums.plex.tv/t/remote-access-setup-on-a-win11-pms/902554/1 "2025-01-17T00:25:27Z")

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Server Version#: 1.41.3.9314  
Player Version#:

Hello all,

I have built a Windows 11 PMS and it works well on my internal network. Now I am trying to turn on remote access but I cannot get outbound. My firewall NAT rules are in place, as they worked when my PMS was on my NAS. I only updated the NAT IP for the Plex server.

I tried to update the Windows Defender inbound rules for the entry Plex Media Server. I updated the local port to be 32400 and the remote port to be the port that I specified in the firewall NAT. Am I missing something else?

Thanks,  
Steve

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [January 17, 2025, 12:40am UTC](https://forums.plex.tv/t/remote-access-setup-on-a-win11-pms/902554/2 "2025-01-17T00:40:56Z")

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Could be the Windows network setting (e.g. if the PC’s network is configured as “public” vs. “private”).

> [@The Basics of Remote Access Troubleshooting](https://forums.plex.tv/t/the-basics-of-remote-access-troubleshooting/769517):
>
> When it comes to remote access, there’s a lot of different factors which can impact your setup. Some are under your own control, others not so much. First off… there’s a dedicated [support article on troubleshooting your remote access](https://support.plex.tv/articles/200931138-troubleshooting-remote-access/). I strongly recommend you have a look at that. Find below some additional remarks on how to troubleshoot your remote access setup. Review your internet access / remote access configuration It’s good practice to review if Plex gets the correct public IP address…

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**Author:** ![SteveFP](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/stevefp/32/18114_2.png) [@SteveFP](https://forums.plex.tv/u/SteveFP)\
**Post date:** [January 17, 2025, 7:21pm UTC](https://forums.plex.tv/t/remote-access-setup-on-a-win11-pms/902554/3 "2025-01-17T19:21:43Z")

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Ding ding ding…yes it was public vs private but a little added work. Even after changing the PC to private remote access would not enable. I had to uninstall PMS, reboot the PC, and then install it again. Remote access came up immediately.

Thanks Tom!

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 17, 2025, 7:22pm UTC](https://forums.plex.tv/t/remote-access-setup-on-a-win11-pms/902554/4 "2025-04-17T19:22:41Z")

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