Remote Access shows as good but its not

[nokdim]

Cant remote access not finding server

Server Version#:Latest Player Version#:Latest I have just joined Plex and subscribed to a monthly Plex Pass, i have the server installed on a Dell laptop, my media opens ok on laptop and also on my LG smart TV, locally, the problem i am having is when trying to access remotely on my android phone the Plex app is not finding the server either locally or remotely, i am using a new sky router with the UPnP is on and showing the ports 32400 Internal and 23518 external ports seem to be set up ok, i…

I think I saw a couple others as well.

May not be but I haven’t upgraded to the version you are at yet either.