# Remote Access Status NEEDS to Show "Testing" Initially

**URL:** <https://forums.plex.tv/t/remote-access-status-needs-to-show-testing-initially/896067>\
**Category:** Feature Suggestions\
**Created:** [November 20, 2024, 8:52pm UTC](https://forums.plex.tv/t/remote-access-status-needs-to-show-testing-initially/896067 "2024-11-20T20:52:16Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [November 21, 2024, 1:18am UTC](https://forums.plex.tv/t/remote-access-status-needs-to-show-testing-initially/896067/2 "2024-11-21T01:18:28Z")

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From this year’s forum fireside chat:

> [@Plex Fireside in the Forum 2024](https://forums.plex.tv/t/plex-fireside-in-the-forum-2024/885879/9):
>
> **Number one: the remote access test in the web client is terrible.** It _starts_ green, then runs the test, then updates the indicator if needed. Every few days it seems like I see a confused user post saying “why does my remote access work for a few seconds and then stop working?” They do not understand that it never worked, and the test itself is confusing. This is a terrible user experience in what is already one of the most complex topics in Plex. Your users have wasted so much time on the “why does remote access only work for a few seconds” red herring. It’s awful and you should fix it.

> [@Plex Fireside in the Forum 2024](https://forums.plex.tv/t/plex-fireside-in-the-forum-2024/885879/20):
>
> As for your comments and issues - for the remote access flow we will definitely be touching this next year and it is something we will work to smooth out here.

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_[View the full topic](https://forums.plex.tv/t/remote-access-status-needs-to-show-testing-initially/896067)._
