# Remote access suddenly broken - certificate error

**URL:** https://forums.plex.tv/t/remote-access-suddenly-broken-certificate-error/846649
**Category:** Remote Access
**Tags:** server-linux
**Created:** [July 7, 2023, 6:13pm UTC](https://forums.plex.tv/t/remote-access-suddenly-broken-certificate-error/846649 "2023-07-07T18:13:01Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![da573](https://avatars.discourse-cdn.com/v4/letter/d/cc9497/32.png) [@da573](https://forums.plex.tv/u/da573)
#### Post date: [July 7, 2023, 6:13pm UTC](https://forums.plex.tv/t/remote-access-suddenly-broken-certificate-error/846649/1 "2023-07-07T18:13:01Z")

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Server Version#: 1.32.5.7210 Unraid docker)

(Full disclosure: also posted this here last night but haven’t seen a response, so I figured I’d try this forum as well: [Plex Employee to Reset Server Certificate? "API rate limit exceeded" error - #533 by ChuckPa](https://forums.plex.tv/t/plex-employee-to-reset-server-certificate-api-rate-limit-exceeded-error/715763/533))

Remote access has been working well for months, but it seems that after a recent container update, I’m getting a rate limit error getting a cert:  
Jul 06, 2023 18:32:57.543 [23404873997112] ERROR - [Req#a6] CERT: Error acquiring new certificate: Failed to upload CSR: 429, \<?xml version="1.0" encoding="UTF-8"?\>

Is this something that I can reset, or do I need someone from Plex to do so? Would like to get things working for this weekend if possible. Thanks in advance!

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### Author: ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)
#### Post date: [July 7, 2023, 6:30pm UTC](https://forums.plex.tv/t/remote-access-suddenly-broken-certificate-error/846649/2 "2023-07-07T18:30:09Z")

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Responding in main thread.

Closing this thread in favor of [Plex Employee to Reset Server Certificate? "API rate limit exceeded" error](https://forums.plex.tv/t/plex-employee-to-reset-server-certificate-api-rate-limit-exceeded-error/715763)

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### Author: ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)
#### Post date: [July 7, 2023, 6:30pm UTC](https://forums.plex.tv/t/remote-access-suddenly-broken-certificate-error/846649/3 "2023-07-07T18:30:14Z")

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