# Remote access suddenly stopped working on mobile data

**URL:** <https://forums.plex.tv/t/remote-access-suddenly-stopped-working-on-mobile-data/851997>\
**Category:** Remote Access\
**Tags:** server-linux\
**Created:** [August 30, 2023, 10:34am UTC](https://forums.plex.tv/t/remote-access-suddenly-stopped-working-on-mobile-data/851997 "2023-08-30T10:34:11Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Kiningston](https://avatars.discourse-cdn.com/v4/letter/k/848f3c/32.png) [@Kiningston](https://forums.plex.tv/u/Kiningston)\
**Post date:** [August 30, 2023, 10:34am UTC](https://forums.plex.tv/t/remote-access-suddenly-stopped-working-on-mobile-data/851997/1 "2023-08-30T10:34:11Z")

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Server Version#: 1.32.5.7349  
Player Version#:9.29.1.3463  
Just a few days ago I noticed that Plex wouldn’t want to work on my phone with remote access. I’ve tried with several phone to access it via mobile data but none of them worked. When I switched to a random Wifi connection, which has nothing to do with my local network, Plex suddenly started to work on all the devices. Everything, I think, is configured correctly, because everything worked just fine until several days ago. Thank you for your time!  
[Plex Media Server Logs\_2023-08-30\_13-33-14.zip](https://forums.plex.tv/uploads/short-url/uOIhZTEb88hoW5Bb79hfSpUWVBD.zip) (2.3 MB)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [November 28, 2023, 10:34am UTC](https://forums.plex.tv/t/remote-access-suddenly-stopped-working-on-mobile-data/851997/2 "2023-11-28T10:34:43Z")

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