# Remote Access Switching off issue

**URL:** https://forums.plex.tv/t/remote-access-switching-off-issue/763834
**Category:** Plex Media Server
**Tags:** server-mac
**Created:** [December 12, 2021, 8:56am UTC](https://forums.plex.tv/t/remote-access-switching-off-issue/763834 "2021-12-12T08:56:39Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![brockhill](https://avatars.discourse-cdn.com/v4/letter/b/9f8e36/32.png) [@brockhill](https://forums.plex.tv/u/brockhill)
#### Post date: [December 12, 2021, 8:56am UTC](https://forums.plex.tv/t/remote-access-switching-off-issue/763834/1 "2021-12-12T08:56:39Z")

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Here is my problem.

I am able to switch on remote access without a problem (and get the confirmation green tick that it is working). However, after some time remote access turns off by itself (and I see the red cross exclamation mark). I then have to disable and then enable Remote Access for it to start working again.

Just wondering what i could do to prevent this from happening.

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [March 12, 2022, 8:56am UTC](https://forums.plex.tv/t/remote-access-switching-off-issue/763834/2 "2022-03-12T08:56:39Z")

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