# Remote Access to Plex Server - Buffering Issues ONLY with Plex

**URL:** https://forums.plex.tv/t/remote-access-to-plex-server-buffering-issues-only-with-plex/157077
**Category:** General Discussions
**Created:** [September 4, 2016, 1:21am UTC](https://forums.plex.tv/t/remote-access-to-plex-server-buffering-issues-only-with-plex/157077 "2016-09-04T01:21:56Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![dconnors](https://avatars.discourse-cdn.com/v4/letter/d/a5b964/32.png) [@dconnors](https://forums.plex.tv/u/dconnors)
#### Post date: [September 4, 2016, 1:21am UTC](https://forums.plex.tv/t/remote-access-to-plex-server-buffering-issues-only-with-plex/157077/1 "2016-09-04T01:21:56Z")

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I’ve been remoting into another person’s Plex for years. It’s always worked great. All of a sudden, we’ve been having a lot of buffering issues. However, it’s ONLY with Plex and it’s happening on all my devices (laptop, Roku, SmartTV). I have no issues streaming Amazon, Netflix, YouTube, etc.

Any thoughts? Can AT&T target a certain streaming service and throttle me down? I’ve adjusted the quality of the picture. It sort of works, but the quality is obviously brutal. Any help would be appreciated.

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### Author: ![hthighway](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hthighway/32/82003_2.png) [@hthighway](https://forums.plex.tv/u/hthighway)
#### Post date: [September 4, 2016, 1:41am UTC](https://forums.plex.tv/t/remote-access-to-plex-server-buffering-issues-only-with-plex/157077/2 "2016-09-04T01:41:44Z")

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There are two broad causes for the vast majority of buffering issues when streaming content in a Plex app:

- The network connection can’t support the requested stream
- The content can’t be transcoded fast enough for the stream

Ref: [https://support.plex.tv/hc/en-us/articles/201575036-Why-is-my-video-stream-buffering-](https://support.plex.tv/hc/en-us/articles/201575036-Why-is-my-video-stream-buffering-)

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### Author: ![dconnors](https://avatars.discourse-cdn.com/v4/letter/d/a5b964/32.png) [@dconnors](https://forums.plex.tv/u/dconnors)
#### Post date: [September 4, 2016, 3:11pm UTC](https://forums.plex.tv/t/remote-access-to-plex-server-buffering-issues-only-with-plex/157077/3 "2016-09-04T15:11:56Z")

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I appreciate the response. While that information is very helpful, the problem really started out of nowhere. Nothing has changed in our network as everything else is working perfectly normal. No setting were changed in my network or in any of my Plex aps.

I’m curious if this is something AT&T may be doing to my speed with Plex specifically. Is this possible?

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### Author: ![umiq88](https://avatars.discourse-cdn.com/v4/letter/u/cab0a1/32.png) [@umiq88](https://forums.plex.tv/u/umiq88)
#### Post date: [September 6, 2016, 9:23am UTC](https://forums.plex.tv/t/remote-access-to-plex-server-buffering-issues-only-with-plex/157077/4 "2016-09-06T09:23:56Z")

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Try OpenVPN bridge if your provided is throttling your speed

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [January 7, 2020, 9:50pm UTC](https://forums.plex.tv/t/remote-access-to-plex-server-buffering-issues-only-with-plex/157077/5 "2020-01-07T21:50:58Z")

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