Both of these 2 servers appear online according to plex.tv
Have not come across a server with 7 network adapters before !
(suggest you purge old servers from your account - load plex web, select settings and the click on Authorized Devices and filter the view selecting Server and remove old dead servers
You will have to stick to using a Port Forward going to the NIC you choose and making sure the IP for that subnet is fixed
There is no guaranteed way of getting a specific NIC being used for any automatic uPnP port mapping - despite recent changes to Plex media server in this area
Once again, the port is open, but plex refuses to connect.
someone trying to remotely watch something sent me this. I have no idea why it would show them an internal IP when theyāre not on my LAN.
So I have this problem as well and only 2 things changed on my win 7 64 bit system. I downloaded and installed the new server and I installed Dec 2018 Security-only patch. I too have IP access and am able to download via tokens, but IOS and Roku players would show offline. I will be troubleshooting next week.
UPDATE - I updated the server to 1.14.1.5488 and possibly unrelated installed KB4483187 (Cumulative IE patch) and initial testing shows things working. Release log for 1.14.1.5488 included āImprove robustness when routers fail to respond to port-mapping refresh requests in time (#9107)ā. The initial update of 1.14.1.5488 did fail and I had to do a subsequent manual update (repair). But as I said initial testing via my cellular carrier (for external) and via Roku (for internal) both work.
UPDATE 2 - After working for a few days, Iām back to the same problem. Now trying to re-install .5470 as suggested below.
UPDATE 3 - Very strange. Management page shows Remote Access is not working (Red X). Can still get to remote management pages via 32400 from outside, tokens work for download AND IOS and Roku clients are working fine both internally and externally. Iāll stick with it working for now.
I let it sit all night, and I still canāt get remote access to show as available (or work), despite the port clearly being open to the Internet.
I can connect to my plex instance from my WAN_IP:PORT from a work PC, and the port checker tool says itās open, so clearly it is. I canāt make it any more āopenā, Plex needs to fix their code.
This worked fine for years, now it doesnāt work at allā¦ If more devices could use the Emby player, Iād move the rest of my users and never look back, thatās how disgusted I am at this pointā¦
I ran into what appeared to be the same remote access issue when I installed v 1.14.0.5487. No matter what I did the remote access did not work or stay green. By rolling back to v 1.14.0.5470 the remote access worked and stayed green.
About a month ago there was a similar issue with remote connections not working which was fixed as per
Perhaps another break happened between the versions?
