# Remote Access working, but still Indirect connection

**URL:** <https://forums.plex.tv/t/remote-access-working-but-still-indirect-connection/651247>\
**Category:** Plex Media Server\
**Tags:** plex-web, server-truenas\
**Created:** [November 7, 2020, 9:27pm UTC](https://forums.plex.tv/t/remote-access-working-but-still-indirect-connection/651247 "2020-11-07T21:27:21Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![human374\_gmail\_com](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/human374_gmail_com/32/213749_2.png) [@human374\_gmail\_com](https://forums.plex.tv/u/human374_gmail_com)\
**Post date:** [November 7, 2020, 9:27pm UTC](https://forums.plex.tv/t/remote-access-working-but-still-indirect-connection/651247/1 "2020-11-07T21:27:22Z")

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Hi,

up till now I had a Plex server installed on an Ubuntu which was running fine for years, but now I wanted to try something else.  
I’ve installed a Proxmox VE and then virtualized a FreeNAS on it and finally I created a Plex jail in FreeNAS.

My network looks like this: ISP router (dhcp and NAT) —\> Mikrotik switch —\> HP Microserver Gen8  
I did the port forwarding on the ISP router and it seems to be fine. This was also confirmed by Plex:

 ![plex.PNG](https://global.discourse-cdn.com/plex/original/3X/8/4/84b6f331befd9f0a310abe16a2a5e5ce405a36d8.jpeg)

When I’m checking the server on the local network, everything is okay, however outside of my network I can achieve Indirect connection only.  
I don’t really understand what might be a reason. There is no double NAT on my network (the ISP router uses NAT only everything else is bridged) and I think if there would be a network problem, then the “Remote Access” page would show failure instead of success, right?

Could you give me some hints, what might be the problem?

Thanks!

Server Version#: 1.20.3.3483  
Player Version#: web

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [February 5, 2021, 9:27pm UTC](https://forums.plex.tv/t/remote-access-working-but-still-indirect-connection/651247/2 "2021-02-05T21:27:22Z")

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