# Remote access works for a few seconds
**URL:** https://forums.plex.tv/t/remote-access-works-for-a-few-seconds/464683
**Category:** Remote Access
**Tags:** server-windows
**Created:** [September 21, 2019, 5:53pm UTC](https://forums.plex.tv/t/remote-access-works-for-a-few-seconds/464683 "2019-09-21T17:53:29Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@josenightbreed](https://forums.plex.tv/u/josenightbreed)
#### Post date: [September 21, 2019, 5:53pm UTC](https://forums.plex.tv/t/remote-access-works-for-a-few-seconds/464683/1 "2019-09-21T17:53:29Z")
Server Version#: 1.16.6.1592
Player Version#: 3.108.2
IT’s very weird, my remote access says " Not available outside your network" but i can access it with the plex app in my phone using the carrier network, also if i specify the port manually it works for a few seconds and then it goes back to " Not available outside your network". I have the port open in my firewall and router in both tcp and udp.
What in the world is going on ☹, a few days ago it was all ok and no updates or drivers have changed, This happens on on wifi or Ethernet connection on the PC the server is hosted.
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### Author:  [@FlyMeFriendly](https://forums.plex.tv/u/FlyMeFriendly)
#### Post date: [September 21, 2019, 7:49pm UTC](https://forums.plex.tv/t/remote-access-works-for-a-few-seconds/464683/2 "2019-09-21T19:49:24Z")
It’s a bug.
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [December 20, 2019, 5:53pm UTC](https://forums.plex.tv/t/remote-access-works-for-a-few-seconds/464683/3 "2019-12-20T17:53:31Z")
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