# Remote access
**URL:** https://forums.plex.tv/t/remote-access/205495
**Category:** General Discussions
**Created:** [September 8, 2017, 2:52pm UTC](https://forums.plex.tv/t/remote-access/205495 "2017-09-08T14:52:17Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@goonzoopera](https://forums.plex.tv/u/goonzoopera)
#### Post date: [September 8, 2017, 2:52pm UTC](https://forums.plex.tv/t/remote-access/205495/1 "2017-09-08T14:52:17Z")
Hi, I’m having problem with remote access. My Plex is on WDMyCoud and i’m Running TP-Link Archer 1200 as my router. Anyone with similar setup who can help me on this?
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### Author:  [@nokdim](https://forums.plex.tv/u/nokdim)
#### Post date: [September 8, 2017, 2:55pm UTC](https://forums.plex.tv/t/remote-access/205495/2 "2017-09-08T14:55:29Z")
Have you reviewed [this](https://support.plex.tv/hc/en-us/articles/200931138-Troubleshooting-Remote-Access "this")?
Did you setup port forwarding?
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### Author:  [@faasgf](https://forums.plex.tv/u/faasgf)
#### Post date: [September 8, 2017, 5:37pm UTC](https://forums.plex.tv/t/remote-access/205495/3 "2017-09-08T17:37:55Z")
What version of Plex Media Server are you on?
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### Author:  [@nokdim](https://forums.plex.tv/u/nokdim)
#### Post date: [September 8, 2017, 5:50pm UTC](https://forums.plex.tv/t/remote-access/205495/4 "2017-09-08T17:50:20Z")
@faasgf I ran the version you reported to be running and didn’t have issues with remote access myself.
Do you want to make a post for your problem so it can be addressed individually?
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### Author:  [@calvo.family](https://forums.plex.tv/u/calvo.family)
#### Post date: [September 12, 2017, 5:51am UTC](https://forums.plex.tv/t/remote-access/205495/5 "2017-09-12T05:51:59Z")
I am also seeing problems.
Today it said it only allowed indirect connections.
When I reset the connections on the remote settigns the server is completely offline
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### Author:  [@calvo.family](https://forums.plex.tv/u/calvo.family)
#### Post date: [September 12, 2017, 6:03am UTC](https://forums.plex.tv/t/remote-access/205495/6 "2017-09-12T06:03:30Z")
Using the “Custom server access URLs” option fixed the issue for me. But now I don’t have a secure connection.
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [January 7, 2020, 11:47pm UTC](https://forums.plex.tv/t/remote-access/205495/7 "2020-01-07T23:47:47Z")