So at one time my remote access was working and not it will not work at all. I have tried everything and have read everything about how to trouble shoot and nothing seems to work. I have done the port forwarding. I have done the uninstall and reinstall and that doesn't work. I don't know what else to try. Does anyone have any pointers?
Hello and welcome to the Plex forums. Have you tried the steps in https://support.plex.tv/hc/en-us/articles/200931138-Troubleshooting-Remote-Access.
If so, the next step is to describe your current network configuration and your current PMS settings.