# Remote Access

**URL:** <https://forums.plex.tv/t/remote-access/944567>\
**Category:** Remote Access\
**Tags:** server-windows\
**Created:** [October 15, 2026, 11:36am UTC](https://forums.plex.tv/t/remote-access/944567 "2026-10-15T11:36:34Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![CapMarkoRamius](https://avatars.discourse-cdn.com/v4/letter/c/5e9695/32.png) [@CapMarkoRamius](https://forums.plex.tv/u/CapMarkoRamius)\
**Post date:** [October 15, 2026, 11:36am UTC](https://forums.plex.tv/t/remote-access/944567/1 "2026-10-15T11:36:35Z")

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Server Version#:  
Player Version#: n/a

Currently receiving an SSL error when my server is trying to enable remote access. I’ve tried standard UPNP as well as specifying a manual port through the router.

I think this is the relevant snap from the logs:  
[HttpClient/HCl#32e] HTTP error requesting GET [https://184-58-4-75.PLEXTOKENREDACTED.plex.direct:51234/identity](https://184-58-4-75.PLEXTOKENREDACTED.plex.direct:51234/identity) (60, SSL peer certificate or SSH remote key was not OK) (SSL certificate problem: unable to get local issuer certificate)

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**Author:** ![veeejay](https://avatars.discourse-cdn.com/v4/letter/v/9dc877/32.png) [@veeejay](https://forums.plex.tv/u/veeejay)\
**Post date:** [October 15, 2026, 1:07pm UTC](https://forums.plex.tv/t/remote-access/944567/2 "2026-10-15T13:07:36Z")

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Go into the cache directory in the plex media server local app data folder for your user, is there a certificate.p12 file? If so, stop plex, rename it certificate.p12.old and start plex back up, it should download cert-v2.p12. See if that helps.

Also, stick to the manual port forward method, and disable UPnP on your router.