# Remote Access

**URL:** <https://forums.plex.tv/t/remote-access/945305>\
**Category:** Remote Access\
**Tags:** server-windows\
**Created:** [October 29, 2026, 4:31pm UTC](https://forums.plex.tv/t/remote-access/945305 "2026-10-29T16:31:09Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![derekfaulconer](https://avatars.discourse-cdn.com/v4/letter/d/ecae2f/32.png) [@derekfaulconer](https://forums.plex.tv/u/derekfaulconer)\
**Post date:** [October 29, 2026, 4:31pm UTC](https://forums.plex.tv/t/remote-access/945305/1 "2026-10-29T16:31:09Z")

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Why is remote access unreachable outside my network? I’ve done trouble shooting and everything but nothing is helping the situation.

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [October 29, 2026, 9:51pm UTC](https://forums.plex.tv/t/remote-access/945305/2 "2026-10-29T21:51:29Z")

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What output did your troubleshooting produce (beyond the outcome that it’s not working)?

> [@The Basics of Remote Access Troubleshooting](https://forums.plex.tv/t/the-basics-of-remote-access-troubleshooting/769517/1):
>
> When it comes to remote access, there’s a lot of different factors which can impact your setup. Some are under your own control, others not so much. First off… there’s a dedicated [support article on troubleshooting your remote access](https://support.plex.tv/articles/200931138-troubleshooting-remote-access/). I strongly recommend you have a look at that. Find below some additional remarks on how to troubleshoot your remote access setup. Review your internet access / remote access configuration It’s good practice to review if Plex gets the correct public IP address…