# Remote acess issue

**URL:** <https://forums.plex.tv/t/remote-acess-issue/940053>\
**Category:** Remote Access\
**Tags:** server-unraid\
**Created:** [June 27, 2026, 4:02am UTC](https://forums.plex.tv/t/remote-acess-issue/940053 "2026-06-27T04:02:01Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![ruubdoy](https://avatars.discourse-cdn.com/v4/letter/r/ce73a5/32.png) [@ruubdoy](https://forums.plex.tv/u/ruubdoy)\
**Post date:** [June 27, 2026, 4:02am UTC](https://forums.plex.tv/t/remote-acess-issue/940053/1 "2026-06-27T04:02:01Z")

</div>

i just bought the plex pass and i am trying to enable remote acess but it keeps failing please help i am not a techie person so a step by step things to do would seriously help.

---

<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [June 27, 2026, 7:03am UTC](https://forums.plex.tv/t/remote-acess-issue/940053/2 "2026-06-27T07:03:02Z")

</div>

Did you already have a look at the related troubleshooting support article?

[https://support.plex.tv/articles/200931138-troubleshooting-remote-access/](https://support.plex.tv/articles/200931138-troubleshooting-remote-access/)

# 

There’s also a guide with some more details on how to troubleshoot remote access issues:

[https://forums.plex.tv/t/the-basics-of-remote-access-troubleshooting/769517/1](https://forums.plex.tv/t/the-basics-of-remote-access-troubleshooting/769517/1)

---

<div class="post-metadata">

**Author:** ![ruubdoy](https://avatars.discourse-cdn.com/v4/letter/r/ce73a5/32.png) [@ruubdoy](https://forums.plex.tv/u/ruubdoy)\
**Post date:** [September 18, 2026, 12:11pm UTC](https://forums.plex.tv/t/remote-acess-issue/940053/3 "2026-09-18T12:11:54Z")

</div>

I managed to resolve it by using tailscale as the IP provided by my internet service provider is dynamic.

---

<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [September 18, 2026, 12:34pm UTC](https://forums.plex.tv/t/remote-acess-issue/940053/4 "2026-09-18T12:34:12Z")

</div>

Dynamic is absolutely fine (as long as it doesn’t change the external IP several times a day).

The usual break point is the use of [Carrier-Grade NAT](https://en.wikipedia.org/wiki/Carrier-grade_NAT) by the ISP.

---

<div class="post-metadata">

**Author:** ![ruubdoy](https://avatars.discourse-cdn.com/v4/letter/r/ce73a5/32.png) [@ruubdoy](https://forums.plex.tv/u/ruubdoy)\
**Post date:** [September 18, 2026, 2:45pm UTC](https://forums.plex.tv/t/remote-acess-issue/940053/5 "2026-09-18T14:45:31Z")

</div>

For me it did not work n after several days of googling trying stuff out I found out about tailscale in this one article on reddit gave it a shot n baam it just worked out of the box no further configurations or complications that need to be dealt with. I m no techie man n I wish this happened with plex too but it did not.