# Remote keeps turning itself off

**URL:** https://forums.plex.tv/t/remote-keeps-turning-itself-off/666068
**Category:** Remote Access
**Tags:** server-unraid
**Created:** [December 16, 2020, 5:52pm UTC](https://forums.plex.tv/t/remote-keeps-turning-itself-off/666068 "2020-12-16T17:52:59Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![josh\_peckham01\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/j/9d8465/32.png) [@josh\_peckham01\_gmail\_com](https://forums.plex.tv/u/josh_peckham01_gmail_com)
#### Post date: [December 16, 2020, 5:53pm UTC](https://forums.plex.tv/t/remote-keeps-turning-itself-off/666068/1 "2020-12-16T17:53:00Z")

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Server Version#: 1.21.0.3711  
Player Version#:

The remote access randomly keeps turning itself off and though it is available via my app at all times, it is not available on my ps4 outside of my network as it says it is

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [March 16, 2021, 5:53pm UTC](https://forums.plex.tv/t/remote-keeps-turning-itself-off/666068/2 "2021-03-16T17:53:07Z")

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