# Remote Server automatically converting files to SD

**URL:** https://forums.plex.tv/t/remote-server-automatically-converting-files-to-sd/734956
**Category:** General Discussions
**Created:** [August 9, 2021, 6:39am UTC](https://forums.plex.tv/t/remote-server-automatically-converting-files-to-sd/734956 "2021-08-09T06:39:57Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![Dutch\_77](https://avatars.discourse-cdn.com/v4/letter/d/67e7ee/32.png) [@Dutch\_77](https://forums.plex.tv/u/Dutch_77)
#### Post date: [August 9, 2021, 6:39am UTC](https://forums.plex.tv/t/remote-server-automatically-converting-files-to-sd/734956/1 "2021-08-09T06:39:57Z")

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Remote server used to stream on HD. Latest updates and now Automatically converted to SD. No settings will change this. My phone works fine doing the same thing on HD.  
Very Annoyed!

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### Author: ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [August 9, 2021, 7:15am UTC](https://forums.plex.tv/t/remote-server-automatically-converting-files-to-sd/734956/2 "2021-08-09T07:15:40Z")

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On what platform are you missing the respective „remote video quality“ settings?

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### Author: ![Dutch\_77](https://avatars.discourse-cdn.com/v4/letter/d/67e7ee/32.png) [@Dutch\_77](https://forums.plex.tv/u/Dutch_77)
#### Post date: [October 18, 2021, 1:09pm UTC](https://forums.plex.tv/t/remote-server-automatically-converting-files-to-sd/734956/3 "2021-10-18T13:09:55Z")

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Android TV Latest Update. worked in HD before update around July was applied.  
Phone did appear to work in HD, but automatically converts to 480.

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### Author: ![Dutch\_77](https://avatars.discourse-cdn.com/v4/letter/d/67e7ee/32.png) [@Dutch\_77](https://forums.plex.tv/u/Dutch_77)
#### Post date: [October 18, 2021, 1:18pm UTC](https://forums.plex.tv/t/remote-server-automatically-converting-files-to-sd/734956/4 "2021-10-18T13:18:00Z")

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[![](https://www.speedtest.net/result/12201283982.png) ](https://www.speedtest.net/result/12201283982.png)

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### Author: ![Dutch\_77](https://avatars.discourse-cdn.com/v4/letter/d/67e7ee/32.png) [@Dutch\_77](https://forums.plex.tv/u/Dutch_77)
#### Post date: [October 18, 2021, 1:18pm UTC](https://forums.plex.tv/t/remote-server-automatically-converting-files-to-sd/734956/5 "2021-10-18T13:18:40Z")

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Speeds range from 10Mbps to above

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [January 16, 2022, 1:19pm UTC](https://forums.plex.tv/t/remote-server-automatically-converting-files-to-sd/734956/6 "2022-01-16T13:19:25Z")

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