# Remote Server On Samsung Smart Tv Doesn't work

**URL:** https://forums.plex.tv/t/remote-server-on-samsung-smart-tv-doesnt-work/776062
**Category:** Remote Access
**Tags:** server-windows, smart-tv, samsung-tizen
**Created:** [February 12, 2022, 7:12pm UTC](https://forums.plex.tv/t/remote-server-on-samsung-smart-tv-doesnt-work/776062 "2022-02-12T19:12:40Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![kweidenmann40\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/k/bbe5ce/32.png) [@kweidenmann40\_gmail\_com](https://forums.plex.tv/u/kweidenmann40_gmail_com)
#### Post date: [February 12, 2022, 7:12pm UTC](https://forums.plex.tv/t/remote-server-on-samsung-smart-tv-doesnt-work/776062/1 "2022-02-12T19:12:40Z")

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Server Version Version 4.69.1:

Good day,

Remote Server on my tv on another network does not work.

I Have tried all possible solution in your articles please assist.

 ![WhatsApp Image 2022-02-12 at 8.32.43 PM](https://global.discourse-cdn.com/plex/original/4X/6/7/5/6759931e6485eeab0d8996a740149d656f1ea2c0.jpeg)

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### Author: ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)
#### Post date: [February 12, 2022, 9:41pm UTC](https://forums.plex.tv/t/remote-server-on-samsung-smart-tv-doesnt-work/776062/2 "2022-02-12T21:41:55Z")

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You are using an older Samsung TV from 2015 or earlier, with a 3rd. Party client on it

Sadly, your TV is to old to support modern encryption, and due to that, can’t connect to the server

You could ask your friend owning the remote server to set encryption to preferred instead of requeried

Ref: [Which Smart TV models are supported? | Plex Support](https://support.plex.tv/articles/204080173-which-smart-tv-models-are-supported/)

But when said, I recommend you instead go out and buy an external media player, and connect that to your TV with an HDMI cable

Like a Shield or an Apple TV or siml.

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [May 13, 2022, 9:42pm UTC](https://forums.plex.tv/t/remote-server-on-samsung-smart-tv-doesnt-work/776062/3 "2022-05-13T21:42:07Z")

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