# Remotely playing video causes Plex server instant crash
**URL:** https://forums.plex.tv/t/remotely-playing-video-causes-plex-server-instant-crash/830045
**Category:** Remote Access
**Tags:** server-mac, ios-legacy
**Created:** [February 8, 2023, 3:55pm UTC](https://forums.plex.tv/t/remotely-playing-video-causes-plex-server-instant-crash/830045 "2023-02-08T15:55:31Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@tellaflix](https://forums.plex.tv/u/tellaflix)
#### Post date: [February 8, 2023, 3:55pm UTC](https://forums.plex.tv/t/remotely-playing-video-causes-plex-server-instant-crash/830045/1 "2023-02-08T15:55:31Z")
Server Version#: Version 1.30.2.6563
Player Version#: iOS (latest version)
I’ve combed through the log files and all I could find was:
2023-02-09 02:37:25,298 (70000ffe9000) : ERROR (networking:196) - Error opening URL ‘[http://resources-cdn.plexapp.com/hashes.json](http://resources-cdn.plexapp.com/hashes.json)’
2023-02-09 02:37:25,298 (70000ffe9000) : CRITICAL (runtime:1299) - Exception getting hosted resource hashes (most recent call last):
File “/Applications/Plex Media Server.app/Contents/Resources/Plug-ins-3d4dc0cce/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/runtime.py”, line 1291, in get\_resource\_hashes
json = self.\_core.networking.http\_request(“[http://resources-cdn.plexapp.com/hashes.json](http://resources-cdn.plexapp.com/hashes.json)”, timeout=5).content
File “/Applications/Plex Media Server.app/Contents/Resources/Plug-ins-3d4dc0cce/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/networking.py”, line 242, in content
return self. **str** ()
File “/Applications/Plex Media Server.app/Contents/Resources/Plug-ins-3d4dc0cce/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/networking.py”, line 220, in **str**
self.load()
File “/Applications/Plex Media Server.app/Contents/Resources/Plug-ins-3d4dc0cce/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/networking.py”, line 158, in load
f = self.\_opener.open(req, timeout=self.\_timeout)
File “/Applications/Plex Media Server.app/Contents/Resources/Python/python27.zip/urllib2.py”, line 435, in open
response = meth(req, response)
File “/Applications/Plex Media Server.app/Contents/Resources/Python/python27.zip/urllib2.py”, line 548, in http\_response
‘http’, request, response, code, msg, hdrs)
File “/Applications/Plex Media Server.app/Contents/Resources/Python/python27.zip/urllib2.py”, line 473, in error
return self.\_call\_chain(\*args)
File “/Applications/Plex Media Server.app/Contents/Resources/Python/python27.zip/urllib2.py”, line 407, in \_call\_chain
result = func(\*args)
File “/Applications/Plex Media Server.app/Contents/Resources/Python/python27.zip/urllib2.py”, line 556, in http\_error\_default
raise HTTPError(req.get\_full\_url(), code, msg, hdrs, fp)
HTTPError: HTTP Error 404: Not Found
---
### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [May 9, 2023, 3:55pm UTC](https://forums.plex.tv/t/remotely-playing-video-causes-plex-server-instant-crash/830045/2 "2023-05-09T15:55:32Z")
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