# Remove duplicate entries

**URL:** <https://forums.plex.tv/t/remove-duplicate-entries/701694>\
**Category:** Plex Media Server\
**Tags:** library-management\
**Created:** [March 19, 2021, 1:26am UTC](https://forums.plex.tv/t/remove-duplicate-entries/701694 "2021-03-19T01:26:27Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![HH84](https://avatars.discourse-cdn.com/v4/letter/h/b3f665/32.png) [@HH84](https://forums.plex.tv/u/HH84)\
**Post date:** [March 19, 2021, 1:26am UTC](https://forums.plex.tv/t/remove-duplicate-entries/701694/1 "2021-03-19T01:26:27Z")

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I have a series for which I had poor quality files at first, a while back I replaced these files with ones that have a better quality and a slightly different filename (I just deleted the old files), but now (even after running a library scan, analyze, refresh metadata and empty trash) my Plex still shows the “number 2 button” in the thumbnail and the “UNAVAILABLE” button underneath it.  
How do I get rid of this?

 ![image](https://global.discourse-cdn.com/plex/original/3X/8/b/8b2c4c15160a398002bac6c13fc4c01b18399200.jpeg)

Server Version#: 1.22.1.4200  
Player Version#: 4.52.2

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**Author:** ![HH84](https://avatars.discourse-cdn.com/v4/letter/h/b3f665/32.png) [@HH84](https://forums.plex.tv/u/HH84)\
**Post date:** [March 20, 2021, 3:20pm UTC](https://forums.plex.tv/t/remove-duplicate-entries/701694/2 "2021-03-20T15:20:53Z")

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Anyone know how to fix this?

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**Author:** ![htlcalbbs](https://avatars.discourse-cdn.com/v4/letter/h/50afbb/32.png) [@htlcalbbs](https://forums.plex.tv/u/htlcalbbs)\
**Post date:** [March 20, 2021, 8:41pm UTC](https://forums.plex.tv/t/remove-duplicate-entries/701694/3 "2021-03-20T20:41:23Z")

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empty the trash for that library.( i see that you did that), but that should be the solution.

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**Author:** ![HH84](https://avatars.discourse-cdn.com/v4/letter/h/b3f665/32.png) [@HH84](https://forums.plex.tv/u/HH84)\
**Post date:** [March 31, 2021, 12:20am UTC](https://forums.plex.tv/t/remove-duplicate-entries/701694/4 "2021-03-31T00:20:23Z")

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I tried that, but it doesn’t work.  
Any other way I can fix this?

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**Author:** ![Nate8727](https://avatars.discourse-cdn.com/v4/letter/n/7ba0ec/32.png) [@Nate8727](https://forums.plex.tv/u/Nate8727)\
**Post date:** [March 31, 2021, 5:57pm UTC](https://forums.plex.tv/t/remove-duplicate-entries/701694/5 "2021-03-31T17:57:14Z")

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Have you tried restarting PMS?

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**Author:** ![desmondlewissmith](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/desmondlewissmith/32/17782_2.png) [@desmondlewissmith](https://forums.plex.tv/u/desmondlewissmith)\
**Post date:** [March 31, 2021, 7:16pm UTC](https://forums.plex.tv/t/remove-duplicate-entries/701694/6 "2021-03-31T19:16:56Z")

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This is a known bug to be addressed in a future release. I have the same issue… I created a collection and spelled it wrong, can’t delete the empty folder.

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**Author:** ![HH84](https://avatars.discourse-cdn.com/v4/letter/h/b3f665/32.png) [@HH84](https://forums.plex.tv/u/HH84)\
**Post date:** [May 6, 2021, 12:48am UTC](https://forums.plex.tv/t/remove-duplicate-entries/701694/7 "2021-05-06T00:48:44Z")

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Yes I did, didn’t help.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [May 6, 2021, 10:53am UTC](https://forums.plex.tv/t/remove-duplicate-entries/701694/8 "2021-05-06T10:53:07Z")

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[Edit this library](https://support.plex.tv/articles/200289266-editing-libraries/ "Edit your library"),  
go to the ‘Add Folders’ tab  
verify that all paths shown in there are

- still existing
- accessible for the server (permissions?)
- not completely empty

If you find any folder which doesn’t fit the above, either correct the issue or remove it from the library. Then scan library + empty trash again.

If that doesn’t help, you could also switch to the new tv show agent. (only recommended if you are not using the [opensubtitles.org](http://opensubtitles.org) agent to automatically download subtitles for all the episodes) [Migrating a TV library to use the new Plex TV Series Agent/Scanner | Plex Support](https://support.plex.tv/articles/migrating-a-tv-library-to-use-the-new-plex-tv-series-agent-scanner/)

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**Author:** ![HH84](https://avatars.discourse-cdn.com/v4/letter/h/b3f665/32.png) [@HH84](https://forums.plex.tv/u/HH84)\
**Post date:** [May 6, 2021, 10:02pm UTC](https://forums.plex.tv/t/remove-duplicate-entries/701694/9 "2021-05-06T22:02:53Z")

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Thanks Otto! That did the trick, there was one location I deleted from my NAS but which was still in the Add Folders list. I removed it, then emptied out the trash, and now the problem is solved.

Thanks a lot!

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 4, 2021, 10:03pm UTC](https://forums.plex.tv/t/remove-duplicate-entries/701694/10 "2021-08-04T22:03:24Z")

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