# Remove old Plex Account After DSM 7 Upgrade

**URL:** <https://forums.plex.tv/t/remove-old-plex-account-after-dsm-7-upgrade/749986>\
**Category:** General Discussions\
**Tags:** server-synology\
**Created:** [October 11, 2021, 1:56pm UTC](https://forums.plex.tv/t/remove-old-plex-account-after-dsm-7-upgrade/749986 "2021-10-11T13:56:47Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![baeckel\_protonmail\_com](https://avatars.discourse-cdn.com/v4/letter/b/c0e974/32.png) [@baeckel\_protonmail\_com](https://forums.plex.tv/u/baeckel_protonmail_com)\
**Post date:** [October 11, 2021, 1:56pm UTC](https://forums.plex.tv/t/remove-old-plex-account-after-dsm-7-upgrade/749986/1 "2021-10-11T13:56:47Z")

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I have upgraded from DSM 6 → DSM 7 and was able to get my PMS back in order.

Is it now safe to remove the Plex account from my NAS, as long as I leave the PlexMediaServer account?

I don’t remember seeing this addressed anywhere, most of everything I’ve read is about fixing issues w/ the upgrade permissions.

Thanks, and sorry if this is already covered (which I’m sure it probably is).

–jb

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**Author:** ![baeckel\_protonmail\_com](https://avatars.discourse-cdn.com/v4/letter/b/c0e974/32.png) [@baeckel\_protonmail\_com](https://forums.plex.tv/u/baeckel_protonmail_com)\
**Post date:** [October 11, 2021, 8:21pm UTC](https://forums.plex.tv/t/remove-old-plex-account-after-dsm-7-upgrade/749986/3 "2021-10-11T20:21:06Z")

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Like I said, I do NOT have any issues after the migration as I took care of the permission problems.

And, as I mentioned in my post, I do not want to do anything with the PlexMediaServer user at all.

I simply wanted to know if I could remove the old Plex user after the upgrade & It sounds like that’s a go. Thanks.

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**Author:** ![Divideby0](https://avatars.discourse-cdn.com/v4/letter/d/74df32/32.png) [@Divideby0](https://forums.plex.tv/u/Divideby0)\
**Post date:** [October 11, 2021, 10:20pm UTC](https://forums.plex.tv/t/remove-old-plex-account-after-dsm-7-upgrade/749986/4 "2021-10-11T22:20:33Z")

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I almost chimed in earlier, but decided to refrain until more knowledgeable people affirmed. I did read up the entire migration article, and it mentions several times that the Plex SHARE is abandoned, and can be freely deleted or used, but I didn’t find any mention of the Plex user. Since there is a new user used by the new install, I thought it’d be fine to eliminate the old user that isn’t used.

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**Author:** ![baeckel\_protonmail\_com](https://avatars.discourse-cdn.com/v4/letter/b/c0e974/32.png) [@baeckel\_protonmail\_com](https://forums.plex.tv/u/baeckel_protonmail_com)\
**Post date:** [October 12, 2021, 3:55pm UTC](https://forums.plex.tv/t/remove-old-plex-account-after-dsm-7-upgrade/749986/5 "2021-10-12T15:55:20Z")

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Indeed, divideby0. I also assumed it would be safe to do, but after the DSM7 upgrade I’m done w/ assumptions for a bit, lol.

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [October 12, 2021, 9:36pm UTC](https://forums.plex.tv/t/remove-old-plex-account-after-dsm-7-upgrade/749986/6 "2021-10-12T21:36:33Z")

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> [@DSM 7 - Plex Media Server - Release Info & Migration instructions](https://forums.plex.tv/t/dsm-7-plex-media-server-release-info-migration-instructions/653717):
>
> Plex Media Server for Synology DSM 7 - Release This document is to share changes made with DSM 7 and resolve any unforeseen issues before you attempt migrating to DSM 7 for Plex use YOU ARE URGED TO READ THIS THREAD COMPLETELY BEFORE PROCEEDING OR ASKING QUESTIONS DO NOT INSTALL Synology BETA software UNLESS INSTRUCTED. This thread is a LIVING document. Expect it to change. Synology’s DiskStation Manager (DSM) has undergone significant changes in version 7.0. Many of those changes affected …

> [@DSM 7 - Plex Media Server - Release Info & Migration instructions](https://forums.plex.tv/t/dsm-7-plex-media-server-release-info-migration-instructions/653717/1):
>
> ## ‘Plex’ shared folder changes
> 
> Because the DSM data area storage structure has changed, we were forced to make some decisions. After discussing all the possible configurations out there, we came up with what we think is the best for everyone.
> 
> 1. We’ve abandoned the `Plex` share. We access it one time, during installation, to migrate your existing Plex installation.
> 2. Once migrated, you are free to use the shared folder as you wish. You are free to remove it entirely.
> 3. PMS no longer is dependent on a `Plex` share and will no longer create one when installed on a system.
> 4. Effective PMS 1.24.2.4973, PlexMediaServer presents a shared folder for the purpose of backing up your metadata and for emergency repairs **ONLY**.
> 
> **STORE NO MEDIA IN THE PLEXMEDIASERVER FOLDER**

Further reading will also tell you the username is now `PlexMediaServer`.  
You are equally free to delete `Plex`.

Deleting anything named `PlexMediaServer` will be detrimental

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 10, 2022, 9:37pm UTC](https://forums.plex.tv/t/remove-old-plex-account-after-dsm-7-upgrade/749986/7 "2022-01-10T21:37:18Z")

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