# Removed Users Cannot Add New **URL:** \ **Category:** General Discussions\ **Tags:** server-windows, granting-access\ **Created:** [February 12, 2026, 10:45am UTC](https://forums.plex.tv/t/removed-users-cannot-add-new/936289 "2026-02-12T10:45:42Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![CRHeimerdinger](https://avatars.discourse-cdn.com/v4/letter/c/d2c977/32.png) [@CRHeimerdinger](https://forums.plex.tv/u/CRHeimerdinger)\ **Post date:** [February 12, 2026, 10:45am UTC](https://forums.plex.tv/t/removed-users-cannot-add-new/936289/1 "2026-02-12T10:45:42Z")
I had maxed out sharing my library with users. I removed those who do not use it anymore and now cannot add anymore new ones. It still says the limit has been reached. Is there a known issue or a way to fix this with a work around? ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [February 12, 2026, 11:50am UTC](https://forums.plex.tv/t/removed-users-cannot-add-new/936289/2 "2026-02-12T11:50:26Z")
AFAIK, this error is currently being thrown if any type of error occurs with the communication between the client and [plex.tv](http://plex.tv). So it doesn’t necessarily have to be too much shared users. (you are not even close to that limit) Are you using any type of VPN, Proxy, or “internet filter” either on your server machine or your router? If you are so inclined, you could take a look at the console of your web browser to see the actual error when it happens. This may help he developers to pin this one down. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [May 13, 2026, 11:51am UTC](https://forums.plex.tv/t/removed-users-cannot-add-new/936289/3 "2026-05-13T11:51:09Z")
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