Rename folder on file system, but the new and old folder show up in the library

Plex Media Server Metadata & Adding Files
1

Server Version#: 1.25.2.5319
Player Version#:

I’ve been having issues with a library for a while now, I’ve recreated it and still develops the issue.

If I rename a folder the library shows the old folder name, AND the new folder name. the old folder just shows as an empty folder when you click on it. So when I clean up, reorganize the file system it ends up with a lot of random folders still shown making the folder view very cluttered and disorganized.

I cant find a way to convince Plex to clean up those orphaned links either (I’ve forced a scan, empty trash, etc…) The file system is NTFS on Server 2022."

I’ve noticed that if I delete folders entirely or move them to another drive and move them back I can clean some of it up, but its not consistent. In a test I just did, I moved a series of folders out and even deleted the folder level above. and the orphaned folders still show up.

This seems like a bug in terms of how the database cleans up removed items/folders… and renaming things really breaks a lot. The only way I can seem to fix it is to delete and rebuild the library!

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“Clean library” has no effect if any of the folders which have been added to the Plex library has been:

  • deleted
  • renamed
  • emptied completely

So, edit your library,
go to the “Add folders” tab
and remove all folders which are as described above.

Then “Scan library files”, followed by “empty trash”.

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