# Rendering error causes media not to play

**URL:** https://forums.plex.tv/t/rendering-error-causes-media-not-to-play/911231
**Category:** Plex Players
**Tags:** android-mobile
**Created:** [April 1, 2025, 11:40pm UTC](https://forums.plex.tv/t/rendering-error-causes-media-not-to-play/911231 "2025-04-01T23:40:14Z")
**Posts on this page:** 20
**Page:** 1

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### Author: ![ONEsuzuki](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/onesuzuki/32/327198_2.png) [@ONEsuzuki](https://forums.plex.tv/u/ONEsuzuki)
#### Post date: [April 1, 2025, 11:40pm UTC](https://forums.plex.tv/t/rendering-error-causes-media-not-to-play/911231/1 "2025-04-01T23:40:14Z")

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![Screenshot_20250402_001304_com_plexapp_android_MainActivity_edit_103676353431332](https://global.discourse-cdn.com/plex/original/4X/1/b/3/1b3489dba4f70c215c1793881a4e1cff53b9fbe2.jpeg)  
 ![Screenshot_20250402_003413_com_plexapp_android_MainActivity_edit_104226970756980](https://global.discourse-cdn.com/plex/original/4X/7/2/d/72d4074a26725178d8fe54864432cf7d3dac26d9.jpeg)  
 ![Screenshot_20250402_002851_com_plexapp_android_MainActivity](https://global.discourse-cdn.com/plex/original/4X/e/3/c/e3c82ed4222ed3e88420c79891aed3e44e020f1d.jpeg)

Ps: Where did music tab go? And really like the new title logo thing, always wanted it on plex eveytime I went to Netflix, you guys keep up the good work. Many thanks.

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### Author: ![Lazarus\_Long](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/lazarus_long/32/333009_2.png) [@Lazarus\_Long](https://forums.plex.tv/u/Lazarus_Long)
#### Post date: [April 2, 2025, 12:52am UTC](https://forums.plex.tv/t/rendering-error-causes-media-not-to-play/911231/2 "2025-04-02T00:52:09Z")

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Music is only available in the Plexamp app now.

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### Author: ![ONEsuzuki](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/onesuzuki/32/327198_2.png) [@ONEsuzuki](https://forums.plex.tv/u/ONEsuzuki)
#### Post date: [April 2, 2025, 12:20pm UTC](https://forums.plex.tv/t/rendering-error-causes-media-not-to-play/911231/3 "2025-04-02T12:20:36Z")

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Appreciate the reply just more annoyed that the media doesn’t even play, I’m sure they will fix this issue in good time, thanks Lazarus.

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### Author: ![MarkV1320](https://avatars.discourse-cdn.com/v4/letter/m/f17d59/32.png) [@MarkV1320](https://forums.plex.tv/u/MarkV1320)
#### Post date: [April 2, 2025, 2:03pm UTC](https://forums.plex.tv/t/rendering-error-causes-media-not-to-play/911231/4 "2025-04-02T14:03:26Z")

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There’s nothing to “fix”. Plex said this is the way it will be going forward.

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### Author: ![Lazarus\_Long](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/lazarus_long/32/333009_2.png) [@Lazarus\_Long](https://forums.plex.tv/u/Lazarus_Long)
#### Post date: [April 2, 2025, 2:10pm UTC](https://forums.plex.tv/t/rendering-error-causes-media-not-to-play/911231/5 "2025-04-02T14:10:08Z")

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> [@MarkV1320](#):
>
> There’s nothing to “fix”. Plex said this is the way it will be going forward.

The “fix” OP is asking about is related to the MediaCodecVideoRenderer error (unrelated to music)

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### Author: ![MarkV1320](https://avatars.discourse-cdn.com/v4/letter/m/f17d59/32.png) [@MarkV1320](https://forums.plex.tv/u/MarkV1320)
#### Post date: [April 2, 2025, 2:11pm UTC](https://forums.plex.tv/t/rendering-error-causes-media-not-to-play/911231/6 "2025-04-02T14:11:37Z")

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My bad, that’s what I get for skimming. 🙂

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### Author: ![ONEsuzuki](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/onesuzuki/32/327198_2.png) [@ONEsuzuki](https://forums.plex.tv/u/ONEsuzuki)
#### Post date: [April 3, 2025, 3:19pm UTC](https://forums.plex.tv/t/rendering-error-causes-media-not-to-play/911231/7 "2025-04-03T15:19:47Z")

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No worries.

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### Author: ![zhorax2](https://avatars.discourse-cdn.com/v4/letter/z/c6cbf5/32.png) [@zhorax2](https://forums.plex.tv/u/zhorax2)
#### Post date: [April 3, 2025, 3:46pm UTC](https://forums.plex.tv/t/rendering-error-causes-media-not-to-play/911231/8 "2025-04-03T15:46:10Z")

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Same issue since the latest UI revamp patch. I can’t continue shows I’ve been watching because of it.

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### Author: ![ONEsuzuki](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/onesuzuki/32/327198_2.png) [@ONEsuzuki](https://forums.plex.tv/u/ONEsuzuki)
#### Post date: [April 3, 2025, 4:25pm UTC](https://forums.plex.tv/t/rendering-error-causes-media-not-to-play/911231/9 "2025-04-03T16:25:42Z")

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You would have thought this would have been checked before release although the release is still just a preview, I don’t know what hardware you have but mine is deffinatley on the lower end, maybe this could play a factor, but still it is very unfortunate for us right now. Thanks for the comment, my fingers are crossed. Have a nice day.

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### Author: ![paulbyrne307](https://avatars.discourse-cdn.com/v4/letter/p/9dc877/32.png) [@paulbyrne307](https://forums.plex.tv/u/paulbyrne307)
#### Post date: [April 4, 2025, 12:40pm UTC](https://forums.plex.tv/t/rendering-error-causes-media-not-to-play/911231/10 "2025-04-04T12:40:06Z")

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I fixed this by disabling hevc video encoding (experimental) set it to never in transcode server settings and videos now transcode and work fine on Plex mobile

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### Author: ![zhorax2](https://avatars.discourse-cdn.com/v4/letter/z/c6cbf5/32.png) [@zhorax2](https://forums.plex.tv/u/zhorax2)
#### Post date: [April 4, 2025, 4:34pm UTC](https://forums.plex.tv/t/rendering-error-causes-media-not-to-play/911231/11 "2025-04-04T16:34:02Z")

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I simply don’t expect involuntary updates ( code push updates ) to brick an app for such a long period of time with no easy way of going back.

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<div class="post-metadata">

### Author: ![ONEsuzuki](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/onesuzuki/32/327198_2.png) [@ONEsuzuki](https://forums.plex.tv/u/ONEsuzuki)
#### Post date: [April 4, 2025, 7:48pm UTC](https://forums.plex.tv/t/rendering-error-causes-media-not-to-play/911231/12 "2025-04-04T19:48:10Z")

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You could say that again.

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<div class="post-metadata">

### Author: ![ONEsuzuki](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/onesuzuki/32/327198_2.png) [@ONEsuzuki](https://forums.plex.tv/u/ONEsuzuki)
#### Post date: [April 4, 2025, 7:55pm UTC](https://forums.plex.tv/t/rendering-error-causes-media-not-to-play/911231/13 "2025-04-04T19:55:27Z")

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Im glad you found a fix for yourself but for me it was already set to never and still doesn’t work, appreciate the comment though. Have a nice evening.

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### Author: ![ChristianKent](https://avatars.discourse-cdn.com/v4/letter/c/f17d59/32.png) [@ChristianKent](https://forums.plex.tv/u/ChristianKent)
#### Post date: [April 8, 2025, 3:39pm UTC](https://forums.plex.tv/t/rendering-error-causes-media-not-to-play/911231/14 "2025-04-08T15:39:25Z")

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I have hevc encoding turned off but this still happens.

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<div class="post-metadata">

### Author: ![ONEsuzuki](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/onesuzuki/32/327198_2.png) [@ONEsuzuki](https://forums.plex.tv/u/ONEsuzuki)
#### Post date: [April 8, 2025, 9:10pm UTC](https://forums.plex.tv/t/rendering-error-causes-media-not-to-play/911231/15 "2025-04-08T21:10:35Z")

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Thanks for experimenting, i wish this would just work already.

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### Author: ![ChristianKent](https://avatars.discourse-cdn.com/v4/letter/c/f17d59/32.png) [@ChristianKent](https://forums.plex.tv/u/ChristianKent)
#### Post date: [April 9, 2025, 1:01am UTC](https://forums.plex.tv/t/rendering-error-causes-media-not-to-play/911231/16 "2025-04-09T01:01:57Z")

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I wasn’t experimenting. This is just my setting. I don’t need to encode to HEVC.

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### Author: ![\_wil](https://avatars.discourse-cdn.com/v4/letter/_/f14d63/32.png) [@\_wil](https://forums.plex.tv/u/_wil)
#### Post date: [April 10, 2025, 4:47am UTC](https://forums.plex.tv/t/rendering-error-causes-media-not-to-play/911231/17 "2025-04-10T04:47:05Z")

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Same problem for me.  
Last night I started watching a video, today I wanted to continue but Plex App pushed an update on my device and now I cannot play it any more.  
Luckily I can use VLC locally as a more stable alternative.

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<div class="post-metadata">

### Author: ![ONEsuzuki](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/onesuzuki/32/327198_2.png) [@ONEsuzuki](https://forums.plex.tv/u/ONEsuzuki)
#### Post date: [April 10, 2025, 10:29am UTC](https://forums.plex.tv/t/rendering-error-causes-media-not-to-play/911231/18 "2025-04-10T10:29:30Z")

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We’re all hoping for the same fix, have a nice day.

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<div class="post-metadata">

### Author: ![ONEsuzuki](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/onesuzuki/32/327198_2.png) [@ONEsuzuki](https://forums.plex.tv/u/ONEsuzuki)
#### Post date: [April 12, 2025, 9:54am UTC](https://forums.plex.tv/t/rendering-error-causes-media-not-to-play/911231/20 "2025-04-12T09:54:02Z")

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Fantastic news, are give it a shot when I turn on my server and if sound are mark it as solution, many thanks have a nice day.

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### Author: ![ONEsuzuki](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/onesuzuki/32/327198_2.png) [@ONEsuzuki](https://forums.plex.tv/u/ONEsuzuki)
#### Post date: [April 12, 2025, 10:14pm UTC](https://forums.plex.tv/t/rendering-error-causes-media-not-to-play/911231/21 "2025-04-12T22:14:04Z")

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Can confirm this issue is fixed, thanks plex.

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