# Repeatedly lost config
**URL:** https://forums.plex.tv/t/repeatedly-lost-config/878810
**Category:** Plex Players
**Tags:** samsung-smart-hub
**Created:** [May 29, 2024, 6:00am UTC](https://forums.plex.tv/t/repeatedly-lost-config/878810 "2024-05-29T06:00:23Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@krugster](https://forums.plex.tv/u/krugster)
#### Post date: [May 29, 2024, 6:00am UTC](https://forums.plex.tv/t/repeatedly-lost-config/878810/1 "2024-05-29T06:00:23Z")
Hi all, using the latest server and Samsung app, I have repeatedly lost my player configuration: had to re-link my tv and set it up as new again. This has happened at least 3 times in the last week so I don’t think it’s related to a version upgrade.
I have been having issues with my internet connection and it seems to be related to that but I can be 100% sure.
It’s very annoying to lose all config, any suggestions on how to troubleshoot and fix?
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### Author:  [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [May 29, 2024, 6:12am UTC](https://forums.plex.tv/t/repeatedly-lost-config/878810/2 "2024-05-29T06:12:58Z")
Uninstall the app completely then reinstall. Remove any other apps on tv that you don’t actually use if you can.
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [August 27, 2024, 6:13am UTC](https://forums.plex.tv/t/repeatedly-lost-config/878810/3 "2024-08-27T06:13:37Z")
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