# REQUEST FAILED WITH STATUS CODE 500 message when trying to MANAGE LIBRARY ACCESS

**URL:** <https://forums.plex.tv/t/request-failed-with-status-code-500-message-when-trying-to-manage-library-access/849058>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [July 31, 2023, 10:05pm UTC](https://forums.plex.tv/t/request-failed-with-status-code-500-message-when-trying-to-manage-library-access/849058 "2023-07-31T22:05:54Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![minphet](https://avatars.discourse-cdn.com/v4/letter/m/3ec8ea/32.png) [@minphet](https://forums.plex.tv/u/minphet)\
**Post date:** [July 31, 2023, 10:05pm UTC](https://forums.plex.tv/t/request-failed-with-status-code-500-message-when-trying-to-manage-library-access/849058/1 "2023-07-31T22:05:54Z")

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Server Version#: 1.32.5.7349

Dear all, about a week ago I get the following message whenever I try no manage access to library: “REQUEST FAILED WITH STATUS CODE 500”

I tried changing browsers and even from different devices and it’s the same.

Please help me with this. This message is shown only when I try to “MANAGE LIBRARY ACCESS”.

Thanks in advance

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**Author:** ![ckandres](https://avatars.discourse-cdn.com/v4/letter/c/ed655f/32.png) [@ckandres](https://forums.plex.tv/u/ckandres)\
**Post date:** [September 27, 2023, 7:12pm UTC](https://forums.plex.tv/t/request-failed-with-status-code-500-message-when-trying-to-manage-library-access/849058/2 "2023-09-27T19:12:02Z")

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Hi, did you solve this problem?

Thanks.

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**Author:** ![minphet](https://avatars.discourse-cdn.com/v4/letter/m/3ec8ea/32.png) [@minphet](https://forums.plex.tv/u/minphet)\
**Post date:** [September 27, 2023, 8:47pm UTC](https://forums.plex.tv/t/request-failed-with-status-code-500-message-when-trying-to-manage-library-access/849058/3 "2023-09-27T20:47:39Z")

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Hi. Apparently there was a problem with the server that I could not solve. I had to reinstall it and now it’s fine

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 26, 2023, 8:47pm UTC](https://forums.plex.tv/t/request-failed-with-status-code-500-message-when-trying-to-manage-library-access/849058/4 "2023-12-26T20:47:50Z")

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