# Reset server Certificate (Cannot connect securely) **URL:** \ **Category:** Plex Media Server\ **Tags:** server-nvidia-shield, android-tv\ **Created:** [July 24, 2022, 2:54pm UTC](https://forums.plex.tv/t/reset-server-certificate-cannot-connect-securely/801902 "2022-07-24T14:54:06Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![tonicondor](https://avatars.discourse-cdn.com/v4/letter/t/a5b964/32.png) [@tonicondor](https://forums.plex.tv/u/tonicondor)\ **Post date:** [July 24, 2022, 2:54pm UTC](https://forums.plex.tv/t/reset-server-certificate-cannot-connect-securely/801902/1 "2022-07-24T14:54:06Z")
Server Version#: 1.27.2.5929 Player Version#: The web app complains about no secure connections to the PC I am able to connect directly via LAN (i.e. to port 3200) and port forwarding is setup. Also went on several troubleshooting attempts and reinstalled plex a few times. Plex local Shield client app connects ok, just nothing remote I understand this could be a certificate issue from plex.tv that needs to be reset to my account, could this be the case? can somone help ---
**Author:** ![redDouglas88](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/reddouglas88/32/290190_2.png) [@redDouglas88](https://forums.plex.tv/u/redDouglas88)\ **Post date:** [October 12, 2022, 11:49pm UTC](https://forums.plex.tv/t/reset-server-certificate-cannot-connect-securely/801902/2 "2022-10-12T23:49:28Z")
Did you get a response from plex on this? ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 10, 2023, 11:50pm UTC](https://forums.plex.tv/t/reset-server-certificate-cannot-connect-securely/801902/3 "2023-01-10T23:50:18Z")
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