# Reset server certificate

**URL:** <https://forums.plex.tv/t/reset-server-certificate/837348>\
**Category:** Plex Media Server\
**Tags:** server-nvidia-shield\
**Created:** [April 10, 2023, 10:52am UTC](https://forums.plex.tv/t/reset-server-certificate/837348 "2023-04-10T10:52:48Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Zebob](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/zebob/32/302755_2.png) [@Zebob](https://forums.plex.tv/u/Zebob)\
**Post date:** [April 10, 2023, 10:52am UTC](https://forums.plex.tv/t/reset-server-certificate/837348/1 "2023-04-10T10:52:48Z")

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Since resetting my shield i am getting the “app.plex.tv is unable to connect to “SHIELD Android TV” securely” error when trying to browse to the server.

I understand you may need to reset an SSL certificate on your side for this to work?

Please can you assist?

Server Version#:1.31.1.6782  
Player Version#:9.19.1.525  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 9, 2023, 10:53am UTC](https://forums.plex.tv/t/reset-server-certificate/837348/2 "2023-07-09T10:53:24Z")

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Closed on July 9, 2023, 10:53am UTC

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