# Reset Server Certificate

**URL:** <https://forums.plex.tv/t/reset-server-certificate/843297>\
**Category:** Plex Media Server\
**Tags:** server-nvidia-shield\
**Created:** [June 3, 2023, 5:04pm UTC](https://forums.plex.tv/t/reset-server-certificate/843297 "2023-06-03T17:04:45Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![k4tzl](https://avatars.discourse-cdn.com/v4/letter/k/9fc29f/32.png) [@k4tzl](https://forums.plex.tv/u/k4tzl)\
**Post date:** [June 3, 2023, 5:04pm UTC](https://forums.plex.tv/t/reset-server-certificate/843297/1 "2023-06-03T17:04:45Z")

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Server Version#:v1.32.2.7100  
Player Version#:9.23.0.1746  
hi, I get this error:

"app.plex.tv is unable to connect to “SHIELD Android TV” securely

Its “Secure connections” setting may be set to disabled, or you may need to adjust some settings on your network.“

can you please reset my ssl server certificate?

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**Author:** ![swanvalkyrie](https://avatars.discourse-cdn.com/v4/letter/s/3be4f8/32.png) [@swanvalkyrie](https://forums.plex.tv/u/swanvalkyrie)\
**Post date:** [June 5, 2023, 4:10am UTC](https://forums.plex.tv/t/reset-server-certificate/843297/2 "2023-06-05T04:10:27Z")

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Im waiting on this fix too. Hope you get it done soon

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [September 3, 2023, 4:11am UTC](https://forums.plex.tv/t/reset-server-certificate/843297/3 "2023-09-03T04:11:16Z")

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Closed on September 3, 2023, 4:11am UTC

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