# Reset server certificate

**URL:** <https://forums.plex.tv/t/reset-server-certificate/861375>\
**Category:** Plex Media Server\
**Tags:** server-nvidia-shield\
**Created:** [December 1, 2023, 9:27am UTC](https://forums.plex.tv/t/reset-server-certificate/861375 "2023-12-01T09:27:53Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Benjibutton](https://avatars.discourse-cdn.com/v4/letter/b/7ea924/32.png) [@Benjibutton](https://forums.plex.tv/u/Benjibutton)\
**Post date:** [December 1, 2023, 9:27am UTC](https://forums.plex.tv/t/reset-server-certificate/861375/1 "2023-12-01T09:27:53Z")

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Hi I need a reset certificate from a plex employee please as unable server unable to connect to Shield device securely

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**Author:** ![Kracksickles](https://avatars.discourse-cdn.com/v4/letter/k/94ad74/32.png) [@Kracksickles](https://forums.plex.tv/u/Kracksickles)\
**Post date:** [January 13, 2024, 4:18am UTC](https://forums.plex.tv/t/reset-server-certificate/861375/2 "2024-01-13T04:18:51Z")

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Can I hop on this thread and also ask for a plex employee to also reset server certificate for my own too?

Thank you

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 12, 2024, 4:19am UTC](https://forums.plex.tv/t/reset-server-certificate/861375/3 "2024-04-12T04:19:33Z")

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Closed on April 12, 2024, 4:19am UTC

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