# Reset server certificate

**URL:** <https://forums.plex.tv/t/reset-server-certificate/934608>\
**Category:** Plex Media Server\
**Tags:** server-nvidia-shield\
**Created:** [December 17, 2025, 9:32pm UTC](https://forums.plex.tv/t/reset-server-certificate/934608 "2025-12-17T21:32:56Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ddt5x](https://avatars.discourse-cdn.com/v4/letter/d/bcef8e/32.png) [@ddt5x](https://forums.plex.tv/u/ddt5x)\
**Post date:** [December 17, 2025, 9:32pm UTC](https://forums.plex.tv/t/reset-server-certificate/934608/1 "2025-12-17T21:32:56Z")

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I have installed Plex app and Plex Media Server on my NVIDIA Shield TV Pro, but I am not able to connect to the plex media server anymore. I would like to request an admin to reset the server certificate.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [December 18, 2025, 10:02am UTC](https://forums.plex.tv/t/reset-server-certificate/934608/2 "2025-12-18T10:02:08Z")

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Your server’s certificate is perfectly fine. It was created just yesterday.  
Try shutting down, then reboot your Shield.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 18, 2026, 10:02am UTC](https://forums.plex.tv/t/reset-server-certificate/934608/3 "2026-03-18T10:02:55Z")

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Closed on March 18, 2026, 10:02am UTC

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