# Reset Troubles **URL:** \ **Category:** General Discussions\ **Created:** [November 27, 2016, 6:35pm UTC](https://forums.plex.tv/t/reset-troubles/168629 "2016-11-27T18:35:01Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![littlegeek](https://avatars.discourse-cdn.com/v4/letter/l/e36b37/32.png) [@littlegeek](https://forums.plex.tv/u/littlegeek)\ **Post date:** [November 27, 2016, 6:35pm UTC](https://forums.plex.tv/t/reset-troubles/168629/1 "2016-11-27T18:35:01Z")
So i just rebuilt my plex server and i’m getting this error. "There was a problem playing this item Skipping… " I haven’t done anything to my media. I just updated to 1.3.0.3059. Server says up to date. Been searching and looking around for two days now. Only warehouse 13 plays. ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [November 28, 2016, 10:44pm UTC](https://forums.plex.tv/t/reset-troubles/168629/2 "2016-11-28T22:44:46Z")
Please provide your PMS logs after receiving this error. ---
**Author:** ![littlegeek](https://avatars.discourse-cdn.com/v4/letter/l/e36b37/32.png) [@littlegeek](https://forums.plex.tv/u/littlegeek)\ **Post date:** [November 30, 2016, 1:17pm UTC](https://forums.plex.tv/t/reset-troubles/168629/3 "2016-11-30T13:17:19Z")
so its been three days and i haven’t messed with anything. Went on today to try a movie and TV show to get the error and post the logs and spontaneously it works… EVERYTHING! I Have no idea whats going on. Please let me know if you still want the logs for diagnostic purpose. Thanks for the response and the time. ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [November 30, 2016, 6:55pm UTC](https://forums.plex.tv/t/reset-troubles/168629/4 "2016-11-30T18:55:36Z")
If you’re not getting the error anymore, then it’ll be hard trying to find the issue by randomly looking through your logs. If the error comes back, please note the time of the error and try to get the logs as soon as possible. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 7, 2020, 10:17pm UTC](https://forums.plex.tv/t/reset-troubles/168629/5 "2020-01-07T22:17:46Z")