# Reset your server certificate

**URL:** <https://forums.plex.tv/t/reset-your-server-certificate/840026>\
**Category:** Plex Media Server\
**Tags:** server-nvidia-shield\
**Created:** [May 4, 2023, 2:18am UTC](https://forums.plex.tv/t/reset-your-server-certificate/840026 "2023-05-04T02:18:37Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![brodiejames366](https://avatars.discourse-cdn.com/v4/letter/b/ba8739/32.png) [@brodiejames366](https://forums.plex.tv/u/brodiejames366)\
**Post date:** [May 4, 2023, 2:18am UTC](https://forums.plex.tv/t/reset-your-server-certificate/840026/1 "2023-05-04T02:18:37Z")

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Server Version#:v1.31.1.6782  
Player Version#:  
hi, I get this error:

""app.plex.tv is unable to connect to “SHIELD Android TV” securely

Its “Secure connections” setting may be set to disabled, or you may need to adjust some settings on your network.“”

can you please reset my ssl server certificate?

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 2, 2023, 2:18am UTC](https://forums.plex.tv/t/reset-your-server-certificate/840026/2 "2023-08-02T02:18:51Z")

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Closed on August 2, 2023, 2:18am UTC

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