# \[Resolved\] API rate limit exceeded / Secure connections quit working

**URL:** <https://forums.plex.tv/t/resolved-api-rate-limit-exceeded-secure-connections-quit-working/879424>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [June 5, 2024, 10:15pm UTC](https://forums.plex.tv/t/resolved-api-rate-limit-exceeded-secure-connections-quit-working/879424 "2024-06-05T22:15:31Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![mamefan](https://avatars.discourse-cdn.com/v4/letter/m/848f3c/32.png) [@mamefan](https://forums.plex.tv/u/mamefan)\
**Post date:** [June 5, 2024, 10:15pm UTC](https://forums.plex.tv/t/resolved-api-rate-limit-exceeded-secure-connections-quit-working/879424/1 "2024-06-05T22:15:31Z")

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Server Version#: 1.40.2.8395-c67dce28e  
Player Version#: Plex Web Version 4.131.1

Starting yesterday I could no longer connect to my Plex server securely. It had been working for weeks (months? years? maybe)

Here’s what the logs show:

Jun 05, 2024 15:52:57.072 [7628] DEBUG - CERT: Certificate did not exist, fetching a new one.  
\<…snipped URLs due to dumb rule that limits links to 5 for new users…\>  
Jun 05, 2024 15:52:57.304 [7628] DEBUG - [HCl#1c] HTTP requesting PUT [https://plex.tv/api/v2/devices/7f60ae2d99de30b63cbe36343abbe94af2de1e4d/certificate/csr?reason=missing&invalidIn=0](https://plex.tv/api/v2/devices/7f60ae2d99de30b63cbe36343abbe94af2de1e4d/certificate/csr?reason=missing&invalidIn=0)  
Jun 05, 2024 15:52:57.483 [19296] DEBUG - [HttpClient/HCl#1c] HTTP/2.0 (0.2s) 429 response from PUT [https://plex.tv/api/v2/devices/7f60ae2d99de30b63cbe36343abbe94af2de1e4d/certificate/csr?reason=missing&invalidIn=0](https://plex.tv/api/v2/devices/7f60ae2d99de30b63cbe36343abbe94af2de1e4d/certificate/csr?reason=missing&invalidIn=0) (reused)  
Jun 05, 2024 15:52:57.484 [7628] ERROR - CERT: Error acquiring new certificate: Failed to upload CSR: 429, \<?xml version="1.0" encoding="UTF-8"?\>

From what I’ve been able to understand, this may be something that a Plex employee needs to address. If that’s the case, please, yet-unnamed-plex-person, do your magic so I can get my secure connections back.

Thanks.

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [June 5, 2024, 11:58pm UTC](https://forums.plex.tv/t/resolved-api-rate-limit-exceeded-secure-connections-quit-working/879424/2 "2024-06-05T23:58:14Z")

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it is reset. you might need to restart your Plex Media Server.

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**Author:** ![mamefan](https://avatars.discourse-cdn.com/v4/letter/m/848f3c/32.png) [@mamefan](https://forums.plex.tv/u/mamefan)\
**Post date:** [June 6, 2024, 3:50am UTC](https://forums.plex.tv/t/resolved-api-rate-limit-exceeded-secure-connections-quit-working/879424/3 "2024-06-06T03:50:10Z")

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Thank you! It is working again now.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [September 4, 2024, 3:50am UTC](https://forums.plex.tv/t/resolved-api-rate-limit-exceeded-secure-connections-quit-working/879424/4 "2024-09-04T03:50:53Z")

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