Roku 4: no audio for the trailers



I'm not sure what is going on all my trailers are missing audio. I can play the video but no audio. Can someone tell me what is wrong with it? Thanks!


I’m having this same issue. All of a sudden, none of the trailers have audio. I also have a Roku 4.


Same issue here, problem started out of the blue a few weeks ago. Prerolls that play after work fine. Changing from auto to forced directplay seems to fix the issue, but that then screw up playback of a preroll that has hd audio.