# Rotten Tomatoes missing on some items

**URL:** <https://forums.plex.tv/t/rotten-tomatoes-missing-on-some-items/186818>\
**Category:** General Discussions\
**Created:** [March 30, 2017, 9:51pm UTC](https://forums.plex.tv/t/rotten-tomatoes-missing-on-some-items/186818 "2017-03-30T21:51:08Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![lock571](https://avatars.discourse-cdn.com/v4/letter/l/e5b9ba/32.png) [@lock571](https://forums.plex.tv/u/lock571)\
**Post date:** [March 30, 2017, 9:51pm UTC](https://forums.plex.tv/t/rotten-tomatoes-missing-on-some-items/186818/1 "2017-03-30T21:51:08Z")

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Same problem people are having in this old thread: [https://forums.plex.tv/discussion/177247/rotten-tomatoes-ratings-missing-for-some-media-items](https://forums.plex.tv/discussion/177247/rotten-tomatoes-ratings-missing-for-some-media-items)

I have the problem with 10 Cloverfield Lane as well. Any ideas? Would be nice if there was an options to put the rating in manually in these cases. Looks like there is a manual entry field for the IMDB rating but not RT.

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**Author:** ![TDurbin](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tdurbin/32/189872_2.png) [@TDurbin](https://forums.plex.tv/u/TDurbin)\
**Post date:** [June 1, 2017, 8:52pm UTC](https://forums.plex.tv/t/rotten-tomatoes-missing-on-some-items/186818/2 "2017-06-01T20:52:47Z")

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Did you ever find a solution? I would give anything for help solving this issue. 90% of my movies have RT ratings & another 10% have IMDb. Ironically 10 Cloverfield Lane is one that has an IMDb rating as well. Would be interesting to compare if all the same films we have are getting tagged by IMDb. Messaging this to you as well.

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**Author:** ![naissen](https://avatars.discourse-cdn.com/v4/letter/n/7ea924/32.png) [@naissen](https://forums.plex.tv/u/naissen)\
**Post date:** [June 6, 2017, 3:44pm UTC](https://forums.plex.tv/t/rotten-tomatoes-missing-on-some-items/186818/3 "2017-06-06T15:44:42Z")

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Not that I can help with this issue, but since it’s related to a concern I have…

Can I ask where you see RT or IMDb ratings? I use Plex Media Player and would die to have these ratings. All I get is a star rating and I have no idea what sort of data it represents.

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**Author:** ![TDurbin](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tdurbin/32/189872_2.png) [@TDurbin](https://forums.plex.tv/u/TDurbin)\
**Post date:** [June 8, 2017, 8:03pm UTC](https://forums.plex.tv/t/rotten-tomatoes-missing-on-some-items/186818/4 "2017-06-08T20:03:40Z")

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Use the Plex Movie agent instead of the Movie Database Agent to match your movies under settings \< server. Click on the cog for settings & point the rating cache to RT instead of IMDB. Good luck!

> @naissen said:  
> Not that I can help with this issue, but since it’s related to a concern I have…
> 
> Can I ask where you see RT or IMDb ratings? I use Plex Media Player and would die to have these ratings. All I get is a star rating and I have no idea what sort of data it represents.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 7, 2020, 11:02pm UTC](https://forums.plex.tv/t/rotten-tomatoes-missing-on-some-items/186818/5 "2020-01-07T23:02:40Z")

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